Administrative Assistant

Robin Anderson

** ********* ****, ***. * Newnan, Ga. 30263

****************@*******.*** vm 706-***-****

Summary of Qualifications

Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Five years experience providing comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Highly focused and results-oriented in supporting complex assignments; able to identify goals and priorities and resolve issues promptly.

Five years plus of Customer Service and Human Resource experience.

Adept at organizing and maintaining files for personnel and medical records.

Proficient in Microsoft Office System, QuickBooks, type 40-45 wpm.

Professional Experience

VINGCARD MARINE – Dania, FL 6/06 to 3/14

Customer Service Representative/ Inventory Coordinator

Responsible for inventory control, warehouse management, and customer service for marine industry.

Identified and sourced supply vendors, customs agents/brokers, and shipping companies.

Responsible for the intake of all inventory to ensure stock accuracy.

Issued purchase orders from suppliers overseas as well as the United States.

Performed inventory audits every six months.

Shipping and Receiving

Arranged transportation for outgoing shipments.

Created invoices and purchase orders. Prepared month-end reporting for Corporate Office.

Accounts Payable and Accounts Receivable.

Dialysis Clinic, Inc./Medical College of PA Hospital – Philadelphia, PA 10/00 to 9/05

Administrative Assistant

Provided administrative support for the Chief Executive Officer, Director of Nursing, and two Medical Directors in an out-patient health care setting.

Prepared quarterly reports for Quality Assurance and Risk Management. Retained facility contracts annually. Managed personnel files and employee benefits for Human Resources. Successfully oversaw license and certificate renewals for Nurses and Patient Care Technicians. Prepared bi-weekly time spreadsheet for payroll. Assisted in invoicing and billing processes. Scheduled meetings and coordinated travel arrangements.

Reduced purchasing expenses for business office by identifying cost-effective supply companies and negotiating contracts with sales representatives.

Oriented new employees and coordinated applicant testing, pre-employment drug screening and background checks.

Maintained OSHA log, analyzed and reported incidents to Worker’s Compensation.

Managed the service award program, ordered awards for years of service and supplied information to company newsletter.

Coordinated and hosted Annual Holiday Party for employees and patients.

Gambro Healthcare patient services – Philadelphia, PA 8/00 to 10/00

Unit Secretary

Responsible for reviewing and accepting Medical Billing charges for an out–patient dialysis healthcare facility.

Prepared charts, verified patient insurance, and filing. Updated problem lists, medications, prescriptions. Data Entry – flow sheets, patient demographics, lab results. Generated reports for medical charts. Set appointments for patients. Answered the phone and assisted calls. Recorded messages for department personnel.

University of PA Out-patient dialysis clinic– Philadelphia, PA 6/98 to 6/00

Clerical Coordinator

Oversaw the daily operations of the unit floor and performance of the unit secretaries.

Performed personnel administrative tasks, organized and coordinated staff meetings and schedules. Supervised employee time and attendance records. Managed the maintenance of all computers, office equipment, phones, and machines. Purchased office and medical supplies for the unit. Performed application upgrades and trained staff in use of computer resources. Input dictations for the Medical Director. Assisted Physicians and Nurses in emergency situations. Prepared Medical Records for Archives. Gathered information for Medicare and Disability Reimbursement. Maintained the Patient Census for Network 4. Assisted in the revision of policy and procedures. Arranged for patient transportation to and from dialysis.

Served as the LAN Administrator for the dialysis facility.

Received two promotions in a sixteen month period.

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