Customer Service Pvt Ltd
Resume:
RESUME
Antara Basak
Kolkata-700040
*********@*****.***
Professional Objective:
I would like to associate myself with an organization with ample scope for individual as well as organizational growth and development.
Work experience:
1. Organization: E2E Serwizol Pvt Ltd (Hyderabad).
Designation: Customer Service Associate.
Duration: Jan 2, 2007 to Nov 2007…..
Profile: Providing solutions for the customers of TATA SKY DTH service.
Achievement: Trained in almost all the processes of the team.
2. Organization: Orcapod Consulting Services Pvt Ltd.
Designation: Sr.Associate-People Strategy.
Duration: Nov 2010 to till date
Profile: Providing Operational/IT support to team members and Supporting HR
(in Joining/On boarding/Exit Formalities/Process Training/Maintaining
Operational Performance Reports/ managing Bill Payments etc) .
Achievement: Learned various IT functionality/ HR Processes/ Payroll systems/ HRIS.
Personal Skills:
Comprehensive problem solving abilities,
Excellent communication skills,
Team management abilities
Ability to provide online information and solutions to the customers with confidence.
Having Experience in In-house Recruitment.
Performing Joining Formalities for In House team.
Training in recruitment software.
Academic Profile:
PGDM in HR from WLC College (I) Pvt Ltd in the year 2010-2012.
B.A (Hons) from Calcutta University, Kolkata, in the year 2006 with 56%.
Higher Secondary from West Bengal Council of Higher Secondary Education, in the year 2003 with 62.3%.
Secondary from West Bengal Board of Secondary Education, year 2001 with 59%.
Extra Curricular Activities:
Participation in college annual cultural program.
Participation in Debate, GDs, Games & Sports, Quiz, etc.
Strengths:
I can mould myself according to the situation.
Sincere, Hard working, good team member.
Personal Profile:
Name : Antara Basak.
Father’s Name : Late Pran Gopal Basak.
Date of Birth : 23.03.1985.
Marital Status : Married.
Nationality : Indian
Languages known : English, Hindi and Bengali.
Hobbies : Painting, cooking, listening to music, watching cricket.
DECLARATION
I hereby declare that the information furnished above is true and authentic at the best of my knowledge.
Place: Kolkata.
Date: _/_/__
(Antara Basak)
Contact this candidate