RESUME
Name : Revathi d/o Geneson
Identity No. : 880***-**-****
Residential address : No15, Jalan Mutiara 10,
Taman Bukit Mutiara,
Selangor Darul Ehsan.
Contact No. : 016-*******
Age : 26
Place of Birth : Kajang (G.H)
Nationality : Malaysian
Sex : Female
Marital Status : Married
Race : Indian
Religion : Hindu
Interest : Reading Book, Travelling, Playing Computer
Language Spoken : Malay, English, Tamil
Language Written : English & Malay
Education
2006-2009
Level : Diploma of Information Technology
Name of Institution : PTPL Collage
Location : Kajang, Selangor
2003-2005
Level : Sijil Pelajaran Malaysia (SPM)
Name of Institution : Sek Men Keb Sultan Abdul Aziz Shah
Location : Kajang, Selangor
2001-2003
Level : Penilaian Menengah Rendah (PMR)
Name of Institution : Sek Men Keb Sultan Abdul Aziz Shah
Location : Kajang, Selangor
WORKING EXPERIENCE
2008-2009 Mydin Kajang Holdings Berhad
(1st promotion) - Customer Service
2009-2010 Mydin Kajang Holdings Berhad
(2nd promotion) - Relief Cashier
2009-2010 Mydin Kajang Holdings Berhad
(3rd promotion) - Assistant Chief Cashier
2010 Genting Highlands Sdn Bhd
- It Assistant (Theme Park)
2010-2011 Kajang Hill Golf Club
(1st promotion) - Front Office
2011-2012 Kajang Hill Golf Club
(2nd promotion) - Account Clerk
May 2013-2014 (Astro)-MEASAT Broadcast Network Systems Sdn Bhd
- Activation Officer
June 2014 –Present - NSL Distributor Sdn Bhd
- Accountant
OBJECTIVE
*Obtain a position at where I can maximize my management skills, quality assurance, program development and training experience. Customer service management where my experience can be utilized. Enable me to use my strong organizational skills education background, ability to work well with people.
PERSONAL STRENGTHS
Hardworking and strive to look a new knowledge
Ability to work independently as well as in team with challenging team.
Sense of Responsibility
Adjust to change easily and can work under minimum supervision and maximum pressure
Good interpersonal and communication skill
Willing to learn from other people, share ideas and accept both positive and negative feedback to improve professional discipline.
JOBS DISCRIPTIONS
LIST OF DUTIES :
Telephone- Answer general line and Japanese calls.
Competition- Make competition booking, prepare player list for competition and do the arrangement.
To prepare and record complimentary vouchers for general and others.
Prepare cheque for member supplier and staff.
Do account payable & receiver (AP & AR) every month.
Updating Cash Flow (Daily & Monthly)
Key in invoice payment credit note, debit note every month.
Checking bills – water bills, electrical bills telephone bills income tax, supplier bills.
Prepare and key in data into the system.
Update salesman’s commission.
Verifies entered customers and account data by reviewing, correcting, deleting and reentering data.
As an activation officer liaise with installers and retailers to activate customers SMC and refresh account.
To handle incomplete (stuck order) manual creation for green field.
As parts of activation key in data into system to create new pending orders for swap and multiroom for all customers based on E-forms.
As a priority first- in first serve to avoid any dispute/cancellations and follow TAT.
To handle the problematic cases from SR(service request) within 24 hours timeline given and clear default within 24 hours given.
To assist walk-in cases from CSR with minimum supervision.
To handle multiroom (MR) Amend previous order which more than 7 days and immediately to set issuance within time frame given.
To handle helpdesk and take immediate action once receive urgent cases from our superior to settle down and revert back soon to the respective department.
REFERENCE
NAME : MR. SEEVARETNAM SABARATNAM
POST : HR & ADMIN MANAGER
CONTACT NO : 019- 261 2020
YEARS KNOWN : 2010 TILL TODAY
NAME : MR. WOO CHIN SENG
POST : CHIEF EXECTIVE OFFICER
CONTACT NO : 019- 325 8258
YEARS KNOWN : 2010 TILL TODAY
NAME : MR. STEPHEN JOSEPH
POST : TEAM LEADER
CONTACT NO : 012-***-****
YEARS KNOWN : 2013 TILL TODAY
NAME : MS. NIRMALA SOKALINGGAM
POST : TEAM LEADER
CONTACT NO : 016-016- 673 2568
YEARS KNOWN : 2013 TILL TODAY