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Customer Service Microsoft Office

Location:
Sunnyvale, CA
Posted:
August 12, 2015

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Resume:

BRANDI M. GORDON

**** ****** *** **. *** Vegas Nevada 89031

MOBILE PHONE # 702-***-****

Email: *******************@*****.***

OBJECTIVE

Seeking full time employment, eager to utilize all my experience for the benefit and growth of your company‘s business.

FUNCTIONAL SUMMARY

High School Diploma

GED “1/07” Community Colleges of Spokane-Colville Branch

Office Skills

Computer skills- Microsoft Office Suite

Type 45 wpm / can use 10 key

Excellent phone skills / receptionist skills

Respect confidentiality

Proficient in data entry

Always personable and well groomed

Culinary Training

SUMMARY OF QUALIFICATIONS

* Graduated Nevada Partners, making beds, vacuuming, dusting, cleaning bathrooms. 1 year exp.

* Graduated in Medical Office Support (MOS)

* Leadership Skills; practiced both in trade & dorm

* Organized- Hardworking

* Good listener- People ability

* Completion in medical receptionist course

* Completion in Administration front desk course

EMPLOYMENT

02/2/2015 – 05/18/2015

Harmon 5420 El Campo Grande North Las Vegas NV

Operate forklifts such as the Raymond stand-up and a order-picker, stage product, replenish, picking, packing.

06/4/2012 – 12/22/2014

Westside Wholesale 4170 5A W. Harmon Ave. Las Vegas, NV 89103

Picking, Packing, Shipping orders, Inventory.

Manager Robert Thompson (310) 494-108

08/2011 – 01/2012 Areotek 7301Parkway Dr.Hanover, MD 21076

Rework, Warehouse Lead

Repairing Solar panels, Shipping and Receiving, Plate Line

Supervisor Scott 800-***-****

09/2009 - 11/01/2010 SITEL 420 Pilot Road. Las Vegas Nevada 89119

Customer Service, Technical for Apple I-Pods.

Ask probing technical question to determine root cause of the customers issue, Record specific call types in the case logging system, properly transfer all unresolved problems to the appropriate supervisor, Updating the customer information.

Latrice Owens 702-***-****

09/2007-08/2009 Silverton Las Vegas, NV

Changing bed linen and towels, making beds vacuuming floors, dusting and polishing furniture, cleaning bathrooms, replacing stocks of guest supplies such as shampoo and soap, re-stocking drinks in the mini-bar.

Rodonna Sparks 702-***-****

2006 Fire season US Forest services (Coleville National Forest)

Curlew, WA

Curlew Job Crops Fire Crew Team, Curlew WA 99118

Worked facilities maintenance, worked supply cache and reefer. Often worked 14 hour days.

05/01/05 - 06/30/07 Admin receptionist

Front desk receptionist in administration and medical office support class room at Curlew Job Crops, I answered multi-line phones, transfer calls, filing, made appointments, wrote the courier Newsletters, greeted visitors, prepared correspondence. In classroom, monitored students, was in charge during teacher’s absence, copy machine tasks and errands, greeted visitors.

REFFERENCE

Robert Thompson

310-***-****

Lydia Lopez

760-***-****

James Upshaw

725-***-****



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