Customer Service Representative

Ramon Christoper Rodriguez

Phase *, Concepcion Grande Subdivision,

Concepcion, Naga City

Mobile No.: 099*-*******

Email Address: ***.*@*********.***

Career Objective

To be a part of a company wherein certain contribution through human related skills can be made of service and to help in company’s profitability where I will be able to have professional and personal growth alongside utilizing my knowledge and skills.

Educational Background

SCHOOL INCLUSIVE DATES

TERTIARY Pamantasan ng Lungsod ng Maynila

College of Human Development 2002 – 2006

Intramuros, Manila

Bachelor of Secondary Education

SECONDARY Jose Abad Santos High School

Binondo, Manila 1998 – 2002

ELEMENTARY Gregorio del Pilar Elementary School

Binondo, Manila 1992 – 1998

Civil Service Commission Eligibility passer (professional – 2010)

Work experience:

Digital Room Inc. (November 2012-April 2015)

Paragon Plaza, Mandaluyong City

Customer Service Specialist

Assistant Supervisor/ Team Leader

Job Description:

Manage Customers’ accounts and provide expertise on the best print products suitable for the client’s business.

Provide real time support and assistance on checking client’s file before it hits production to ensure the best quality for output.

Assist agents in providing the best possible solution on customer’s concern.

Aid in increasing agent’s productivity by conducting one-on-one coaching sessions and continuous monitoring.

SJ International Language Studies (March 2010-October 2012)

Makati Ave, Makati

ESL Teacher

Job Description:

Teaching English as a second language.

Doing one-on one teaching as well as conducting group classes.

Skills

Proficient in English especially in Grammar

Summarizing and editing articles and manuscripts

Has proficient computer and typing skills

Public Relations

Event Management and Organizing

Internet Savvy

Excellent Customer Service Skill

Personal Data

Date of Birth : November 3,1985

Place of Birth : Manila

Age : 29 years old

Civil Status : Single

Citizenship : Filipino

References

Alexander Sampana Operations Manager

Digital Room Inc. Philippines

Contact No.:091********

I hereby certify that the above information are true and correct and to the best of my knowledge and ability.

Ramon Christopher Rodriguez

Contact this candidate