Virginia L. Graham
Cowichan Bay, B.C.
Cell: 250-***-****
Email: ****************@*****.***
SUMMARY OF QUALIFICATIONS
Over 25 years of management experience with retailers such as Home Depot, Home Hardware Building Centers, Shoppers Drug Mart, Pharmasave, as well as Pharmacy Purchasing and Management with Vancouver Island Health Authority.
Over 5 years of Sales and Merchandising experience with Drug, OTC, and merchandising companies in mass merchandising, food and drug retailers
Accomplished manager of annual budgets of 8 to 15 million
PROFESSIONAL EXPERIENCE
Home Depot-2014-2015
Merchandise Execution Team Supervisor
Managed MET associates for store 7272 in Duncan
Home Depot-2012-2014
Merchandise Execution Team Operations Coordinator
District 280-Vancouver Island/Lower Mainland.
Manage day to day operations for 9 store MET team.
Includes:
P&L, tracking labour, scheduling, and training-63+ associates
Managing large scale projects, writing new projects to cover all deficiencies
Monitoring deficiencies concerning all CR projects and Capital Initiatives
Organizing large seasonal resets, coaching team, merchandising and organizing bays to company & vendor standards
Home Hardware
Nanaimo & Victoria, B.C. July 2009-2011
Store Manager
Set-up 2 new stores from the ground up; this included fixtures, opening orders, merchandising, implementing new computer systems and procedures, and hiring staff, advertising and promotion.
Store Manager
Home Hardware Building Center, Saanichton, B.C. 2007-2009
Oversee the operations of running large retail hardware and building supply store.
Developed annual business plan and monitored operational targets ensuring objectives were being met.
Oversaw annual budget preparation including monthly income statements and sales forecasts.
Monitored profit margins, cost of goods sold, and operating expenses to support the business plan.
Excellent leadership skills, including teambuilding, workflow management, planning, working through change and conflict resolution.
Strong business analysis and inventory management skills.
Managing and hiring staff of up to 35.
Responsible for all merchandising, promotions, meeting monthly sales projections, expense control for 25,000 sq ft store
Achieved 30% plus sales increases in previously unprofitable departments
Cubbon Home Building Center, Duncan B.C. 2005-2007
Paint Department Manager promoted 2005 to Retail Manager-
responsible for all purchasing and inventory control for $10 million dollar store,
managed staff of 25+ including hiring and scheduling
Achieved 30% plus sales increases in previously unprofitable departments
ADDITIONAL EMPLOYMENT
Pharmacy Purchasing Coordinator
(Greater Victoria Hospital Society)
Pharmacy purchasing/tendering contracts for 6 hospital pharmacies
Pharmasave-Victoria B.C.
Store Manager
Responsible for all aspects of running the retail floor from staffing, purchasing, merchandising, inventory control, sales, expense control, and budgeting
Shoppers Drug Mart-Victoria B.C.
Store Manager
Duties & responsibilities same as above
EDUCATION AND TRAINING
Fine Art Diploma-Victoria College of Art
Social Services Worker-Distance Education
Community Futures-West Kootenay, Business Development Program
COURSES:
Business Plan Workshop, Excel, Outlook for Business, Sales Made Simple, Pricing for Profit, Microsoft Excel, Guerilla Marketing, Creative Customer Service, Buying and Inventory Control, Understanding and Using Financial Statements, Bookkeeping for Small Business, Dealing with Problem Employees, Shoppers Drug Mart’s Merchandise Managers Modules 1, 2, and 3, Time Management, Level 1 First Aid, Whimis.
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