Manager Property
Resume:
Jacqueline Jamison
Philadelphia, PA 19312
**************@*******.***
CAREER PROFILE
Experienced and results-oriented Property Manager with over 20 years of experience managing public housing properties, direct marketing and fulfillment environments. Possesses the ability to streamline operations that offer increased productivity and strong gains in profitability. Demonstrates a proven history of excellence in interpersonal communication, relationship development, and establishing rapport. Seeking an opportunity o leverage extensive management and operational skills in a position as a Senior Property Manager.
AREAS OF STRENGTH AND EXPERTISE
Communication
Team Management
NCR Image Track
Process Implementation
File/Records Management
Unisys A-1 Series/ODT Terminal
Problem Resolution
Organization
S4000CRT
PROFESSIONAL EXPERIENCE
Philadelphia Housing Authority 2004 to 2014
Property Manager
Property Manager charged with ensuring the compliance with established public housing protocols, practices, rules and regulations for public housing development properties. Identifies available priorities for vacant units without exceeding maximum vacancy timelines. Analyzes client documentation to determine proposed lease terminations and ensures that all violations are supported by inspecting termination letters and support documentation. Manages revenue and enforces collection procedures. Completes and documents applications for continued occupancy and housekeeping inspections. Maintains a working knowledge of HUD regulations, standard operating procedures, as well as federal and state regulations governing public housing. Partners with District Attorney’s office as well as outside council for all depositions.
Key Accomplishments:
Provides effective oversight to 324 units, 16 of which are handicap accessible.
Automated Payment Systems Inc. 2002 to 2003
Operations Manager
Responsible for managing data to day remittance, check processing, data entry, and mail center operations, Conducted daily dealer follow ups and customer service inquires. Processed all daily cash deposits and direct payments. Handled all daily customer service follow-ups to ensure effective service.
Key Accomplishments:
Instrumental in the implementation of a new bonus structure and evaluation procedures.
Spearheaded the implementation of a three-day contract processing method to streamline office productivity.
Paytrust Inc. 2000 to 2001
Senior Data Capture Unit Manager
Charged with providing oversight to the data capture department, managing approximately 50 full time data capture specialist and three lead clerks. Ensured efficient daily operations within the department for all shifts.
Key Accomplishments:
Instituted the creation of departmental reports to track and maintain production and quality standards, as well as overall department productivity.
Successfully managed departmental workloads, allowing for the execution and optimization of 48 hour processing timelines.
EDUCATION AND TRAINING
Indiana University, Journalism, Indiana, PA
EIV-Enterprise Income Verification CIS- Pennsylvania Department of Human Services REACT Certified
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