Customer Service Medical

Jacqueline Roundtree

**** ****** ***** **., ******* NC 27610 ******.***********@*****.*** 919-***-****

OBJECTIVE:

Dedicated, reliable, and personable professional with 10+ years Customer Service Experience seeking a position as a Medical Office Assistant. Will utilize my organizational, interpersonal, and critical thinking skills to provide exceptional patient care and effective communication. Extremely sensitive to needs of clients and coworkers and highly trainable with a desire to learn.

TECHNICAL SKILLS:

HIPAA

Medical Billing and Coding

OSHA

Medical Insurance/Office Systems

Microsoft Word

Human Resource Management

Medisoft/Springcharts

Filing, Organizing

Doc-tor.com

Receiving Payments/Transactions

Microsoft PowerPoint

ICD9/CPT Coding

Employment:

Center for Digestive Diseases June 2015-Current

-Scheduler/Check out Receptionist

Schedule Colonoscopy and Endoscopy appointments as needed

Collect Co-pays for Office Visits

Complete doctor dictations

Orthopedic Specialist Of NC September 2013-September 2014

-EnduraCare Acute Care Inc. (Administrative Front Desk)

Use Citrix, Clinix, & Prognosis Computer Software

Provide insurance codes based on therapy provided

Collect Co-pays & Verify insurance for the Encounter Forms

J&R Partners Recruiting Agency-Temporary June 2013-August 2013

-Carolina Allergy&Asthma (Medical Front Desk)

Use IMS/Meditab software to schedule appointments

Checked patients in/out timely

Scanned in and filed charts accordingly

CVS Pharmacy, Raleigh, NC October 2010-May 2013

-Supervisor

Cash handling/Deposits

Assisted customers with their pharmacy needs

Store Signage and Promotional changes weekly

EDUCATION:

Miller Motte College, Cary NC, Graduation: December 2012

Medical Office Assistant

Strayer University, Raleigh NC Graduation: December 2016

Bachelors (Healthcare Administration Management)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate