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Manager Customer Service

Location:
San Francisco, CA
Posted:
August 13, 2015

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Resume:

Paul Radway

*** ***** ***** ******

Frankford, Ontario

K0K 2C0

Ph. 613-***-****

To: Human Resources Manager.

I have read with interest about the position for Production Manager with your company. In the past years my responsibilities included overseeing quality departments and maintenance and all production departments, also starting up of new departments and working with human resources and supervisors to train employees at a medical manufacturing facility. I also scheduled all production for the facility which ran a 7/24 operation. I have also been able to build on my practical experience through several technical training courses offered by post-secondary institutes as well as professional training organizations and feel that my commitment to lifelong learning allows me to approach difficult situations with tact and good judgement. In my enclosed resume you will find detailed descriptions of my other responsibilities.

I believe through my past work experience and technical training I am a qualified candidate for a position in your company and welcome the opportunity to discuss my qualifications with you in person. I can be reached by phone at 613-***-**** or cell 613-***-**** or through email at ****.*.******@*****.***

Sincerely

Paul Radway

Paul Radway

337 North Trent Street

Frankford, Ontario K0K 2C0

Phone: 613-***-****, Mobile: 613-***-****,

E-Mail: ****.*.******@*****.***

Objective

To gain employment in a production position within a manufacturing company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, product quality and continuous improvement.

Skills

With a proven track record in production management I specialize in Human Relations, Quality Assurance, Production Scheduling, Inventory Control, Maintain Budgets, and Personal Training Preventive Maintenance and excellent communication skills.

Experience

Blommer Chocolate Production Scheduler 2012 - 2015

Process all incoming production orders

Manage all inventory to follow FIFO

Ensure all orders meet customer delivery dates

Ensure all material are available for production and maintain MRP

Assist production manager when training employees on new procedures

Assist with new product development with R&D

Ensure all non-conforming products are reworked back into production

Track all food waste by department and report back to the shift and production manager

Global Med Inc., Production, Manager 2000 - 2012

Plan, organize and direct all daily production operations, Oversee and maintain production schedules and quotas, Purchase and maintain raw material inventory,

Overseen maintenance department to ensure machinery was ready for production

Consult with upper management on purchasing new machinery.

Recruited new employees, Train new employees on machinery and daily tasks, Act as a liaison with management and production supervisors, Work in conjunction with HR manager to resolve employee issues.

Set up machinery and ensure it was in good working order

Prepare all work orders to go to production floor

Controlled all inventory items for the production floor

Maintain monthly operating budgets

Ensure all production employees were trained in company policies

Worked with engineering team on development on new products

Set up new production lines and trained employees

Monitor all production reports

Ensure all departments were properly staffed

Trained. supervisor on all new procedures

Bata Footwear, Supervisor 1978 -1999

Schedule preventative maintenance for production equipment.

Maintain high safety standards and acted promptly in emergency situations.

Supervise multiple departments(cutting,sewing,finishing departments)

Prepare manufacturing reports(downtime,waste,payroll)

Payroll Administration

Maintain and repaired sewing machines

Setup sewing machine for production orders and samples

Trained operators on sewing machines

Set up cutting machines and trained operators

Worked with costing department to ensure rates were correct on production jobs

Worked with sample department on the development of new projects

Setup new departments and trained supervisors and new employees.

Maintain monthly budgets

Education

Trenton High School 1974 - 1978

Grade 12 Diploma

Manufacturing Courses

Lean Manufacturing

Safety Health & The Law Level 1

Fundamentals Of Injection Molding

W.H.I.M.I.S

Understanding Project Management

3A’s Of Leadership and Authority Level 1 & 2

Change Management

Continuous Improvement- Problem solving Methodology & M.E.P.P

I.S.O 9000

I.S.O 13485

8D Problem Solving with Root Cause Analysis

References Available Upon Request



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