Customer Service Medical
Resume:
Jane Alexander
*** *********** ** ******, ******* 30680 646-***-**** *********@*****.***
Jane Alexander
To whom it may concern:
With great pleasure, I present to you my credentials for a vacant position. Your company is well known as a place in which people are encouraged to excel, an environment in which I thrive.
My education and work experience will make me an asset to your institution. I have been consistent in the high quality of work and skills, I have displayed within my employment. My experience working with both management and staff has giving me a better understanding of how important communication is.
I’m certain that a review of my résumé will show you how thoroughly my skills and strengths match your requirements. A challenging and stimulating environment such as yours will be an excellent place to exercise my strengths. I look forward to a personal interview to discuss how I can best serve your needs.
Sincerely,
Jane Alexander
Enclosure
Jane Alexander
357 Searchlight Dr
Winder, GA 30680
Objective: To obtain a position where I can utilize my BS in Community Health in an institution that values their employees.
Education: St. Joseph College Brooklyn, NY
Bachelor Degree in Science Community Health
May 2012
Certification in Family Counseling and Addiction
May 2012
Kingsborough Community College Brooklyn, NY
Associates Degree in Arts
June 2008
Mandl School of Allied Program New York, NY
Major Physical Rehabilitation, Medical Assistant Program
Westchester Community College Valhalla, NY
Business Administration
Achievement: Dean List
2010-2011
2011-2012
Work Experience:
8/01- Present Kingsbrook Jewish Medical Center Brooklyn, NY
Phlebotomist
Perform venipunctures and other specimen collections procedures efficiently and accurately. Utilizes knowledge of standard procedures to provide specimen for ordered test.
Verify specimen collection and accesses requests through computerized system.
Maintain accurate records and documentation of specimen collections.
Sort and deliver specimens to various laboratory sections when required in order to expedite test performance.
Notify nursing staff and/or laboratory supervisors of problems with test or patients. Ensures the timely resolution of issues and problems.
Communicate with patients, physicians and nursing staff in a professional and courteous manner to promote the patients’ comfort and well-being.
Participate in section meetings and continuing education programs in an order to improve skills and knowledge.
Consult with multidisciplinary team of patient fears and concerns.
Train medical students and new nursing assistants in venipuncture.
Performing venipunctures on the psychiatric population, which includes verbal and physical interaction.
Responsible for employee work distribution of the morning blood rounds.
Responsible for resolving scheduling issues (Short Staff).
9/00-7/01 PartMiner, Inc. New York, NY
Technical Support Analyst
Assisted customers with technical issues regarding PartMiner’s Free Trade Zone website, ordered supplies, trained employees on website, and updated databases.
1/99-9/00 Ryder TRS New York, NY
Customer Service Representative/Reservationist
Scheduled and arranged rental pickup, handling customer concerns,
trained new employees on company policy and procedures.
4/98-11/99 Brookdale Medical Hospital Brooklyn, NY
Physical Therapist Assistant
Assisted with transporting patients to therapy appointments
Maintained an up-to-date log of patients recovery
Administrated and helped patients with therapy
Reviewed therapy log with on call therapist
Maintained and organized physical therapy station
Reference: Available upon request
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