Management Manager
Resume:
Tami Herbst
Beloit WI *****
Cell 1-608 –295-2563
*********@*****.***
Please accept the enclosed resume as a professional introduction and application for the position within your organization.
Currently I hold the position of Mortgage Loan Advisor. This has given me the pleasure of assisting the borrower(s) with Loss Mitigation programs that are available to bring their loan to a current status. Other duties entail implementation of the Loss Mitigation to manage a large loan portfolio and addressing the hardship the borrower is facing. Overall I keep the dream of home ownership a reality through offering Fannie Mae, FHA, Bond and WHEDA mortgage programs.
Over the course of my career I have had many great experiences and accomplishments. In my previous position, I was the Assistant District Manager/Agent Trainer Coordinator in the District office of Farmers Insurance. I was responsible for training and management of the Property and Casualty division for the Mid-West and Southern Region of Wisconsin. I coordinated and facilitated trainings as well as developing a monthly and annual performance management process. I enabled and set goals, revised accomplishments with the agents quarterly and at year end so they could establish proper career development and ensure alignment of the objectives with the business plans.
I was also able to take part in Lean projects and Change Management programs that allowed for additional growth and progression for each agent. It helped meet and achieve their goals in the district and provided opportunities for some to open their own agencies.
I am able to multi-task and manage several issues at a time while continuing to be proficient and professional. I do understand the need to maintain and stay on task. I devise the strong ability to prioritize my workload which need to be performed in a busy and demanding profession.
My greatest pleasure is to give outstanding and diversified leadership. Allowing my team to grow and develop their skills allows me to expand my knowledge and cultivate new management skills.
I am able to give you great letters of recommendations from agents and associates that I have had the privilege to work with. I look forward to meeting and further discussing this position with you. Please contact me at
Sincerely,
Tami Herbst
Tami Herbst
1711 Burton Street
Beloit WI 53511
Cell 1-608 –295-2563
*********@*****.***
Objective: Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Manager-Training Coordinator and Mortgage Loan Advisor
Experience:
6-2012 to present Wisconsin Housing Economic Development Authority Madison WI.
Mortgage Loan Advisor
1300 Government Funded- Service Loss Mitigation
Follow the Heircacry of the Fannie Mae Guidelines
Collection Accounts/ Payment Arrangements
Default Credit Management
Repayment Plans
Forbearance
Deed in Lieu- Loan Modification
Delinquent 30-120 Days
Delinquent 120- To Foreclosure
Loan Modification while in Foreclosure
Short Sale
Assist the Insurance Division with Questions and Claims
Approval of Invoice from Property Preservation
Mortgage Insurance Reporting
Invoice Billing
E-Claim Filing
Accounts Receivables
Data Entry
Spread Sheets
File
Policy and Procedures
Schedule all Staff meetings
Computer Networking
Property and Preservation
Insurance Billing
Process all incoming and out going mail
Policies and Procedures
Assistant Safety Coordinator for 2 buildings total of 300 employee
Tami Herbst
1711 Burton Street
Beloit WI 53511
Cell 1-608 –295-2563
*********@*****.***
Feb. 2004/2012 Famers Insurance Madison WI
Assistant District Manager/ Agent Trainer- Coordinator
Training new Agents assist in Licensing for Property and Casualty
Training on Agent Client interaction/Quotes and System
Property Inspections* New construction* Rebuild* Repair
Property Inspections* Rehab
Verification of New Agent Policies when he finished the 60 & 6 policies
Verification of the Life Policies
Training of the “Farmers Way” Policy and Procedures
State Wide Compliance Training
State Wide Yr. Compliance
Continue Education Training
Oversee the Agent Policy Count and Compliant forms
Monthly Agent evaluations
Yearly Security Forms and Lic from the Agent
Yearly Security and Compliance Evaluation
Managed the call center
Purchased and assisted in Leads for the Agents
Performance Evaluations for Agents and their staff
Travel to the Agents office to do on site Audits
Monthly State meeting with the State represent ivies
Dismissal of Agents
Close Offices if Agent did not comply with the State of WI Regulations
Hoist and organize Benefits for March of Dimes
Monthly Account Payable and Receivables
Travel Reimbursements
Lean Projects Management
Change Management
Culture Management
Courses/ Licenses/ Specialties: Property and Casualty: Project Management: Policies and Procedures:
Human Recourses: Lean Projects Management: Change Management: Culture Management
Contact this candidate