Nicole M. Geib
Hackensack, NJ *7601
******@*****.***
SALES TRAINING Merck Animal Health Sales Representative Training- April 2011
Worked directly with sales representatives to learn more about the products and how to pitch them against competitors.
Gave daily presentations to be evaluated by a senior sales training team.
Twin Towers Trading Sales Training
Worked one on one with senior sales team directly in stores to learn how to pitch to a live audience.
Received direct training and evaluation from superiors.
Rigorous training experience with proven selling ability, or you were cut immediately.
WORK
EXPERIENCE
Reproductive Medicine Associates of New York
Embryology Administrative Assistant- New York, NY, June 2014- May 2015
Update and maintain extremely important and time sensitive medical records in a computer database, keeping doctors up to date on care and medical information.
Keep inventory and stock important products for the laboratory that are needed daily including nitrogen and oxygen tanks.
Answer calls and e-mails regarding important patient questions and updates.
Perform daily time sensitive quality control to ensure all equipment is working properly.
Fifth Avenue Veterinary Specialists
Assistant Technician- New York, NY, April 2014-June 2014
Assisted in surgery, preparing for surgery, and after care of patient in order to provide the most diligent and specialized care possible.
Multi-tasked and cross trained in various hospital departments including ICU, isolation, cardiology, ophthalmology, treatment, dentistry, surgery, and emergency, allowing for quick and knowledgeable care.
Cared for critical patients, administering important treatments and client follow-up, allowing the hospital to work efficiently and increase revenue and client satisfaction each month.
Lincoln Square Veterinary Hospital
Assistant Technician- New York, NY, January 2014- March 2014
Care for in-house patients ensuring the best care and customer satisfaction.
Assist veterinarians and technicians with appointments, ensuring everything runs smoothly and efficiently.
Assist with ultrasounds, x-rays, blood draws, and catheter placement to ensure that all tasks are completed in a safe and timely manner.
Twin Towers Trading- New York, NY, July 2013-September 2013
Gave presentations of products directly in stores every half hour.
Made announcements on store intercom to draw in potential clients to pitch to.
Gave interesting, variable, and exciting product presentations to keep potential customer interest.
Directly answered customer questions about products.
The Mojo Lounge- Jersey City, NJ- September 2012-June 2013
Prepared drinks for customers, and served food.
Engaged customers directly, and discussed drinks in order to up sell based on current inventory.
Helped to increase bar profits and foot traffic by keeping customers interested and excited.
Built up a following of regular customers.
NewAgeSys, Inc. / ASPCA at Merck Animal Health
Pharmacovigilance Technician/ Administrative Assistant- Summit, NJ, August 2010 - August 2012
Responded to customer service inquiries, and provided product support and training, increasing customer understanding and allowing for proper use of products.
In compliance with company and FDA regulations, connected customers with life-saving product solutions related for a special product related program allowing clients to obtain life-saving product.
Tracked product defect cases and prepared data for analysis and correction, allowing the company to stay in FDA compliance.
Managed Technical Services customer contact ensuring timely and appropriate response, resolving product- related problems, increasing client trust and good will.
Followed through on vet-initiated reimbursement process, working directly with Accounts Payable, and adjusting amounts based on provided records, allowing a smooth and just process for both client and company.
Created and sent required legal documentation, and managed/ authorized the release of reimbursement for product cases in accordance with company policies.
Organized and maintained complaint case filing system in accordance with FDA standards in preparation for audits, keeping the company in compliance.
Inventoried and analyzed biohazardous material, and disposed of expired product according to OSHA and FDA requirements.
EDUCATION Delaware Valley College,
Bachelor of Science, Pre-Professional Biology, Doylestown, PA, May 2009
COMPUTER Microsoft Word, PowerPoint, Excel
STRENGTHS Speaking and engaging people in conversation.
Outgoing “can talk to anyone” personality.
Enthusiastic, open, and knowledgeable personality and presence.
Great communication and follow through.
Determination, organization, and communication.