Customer Service Sales
Resume:
Ivan R. Lal
***** ***** ***. **********, ** *****
*.****@*****.***
OBJECTIVE
Seeking a position at a firm where my strong negotiation and communication skills assist in facilitating an organization reach their maximum aptitude.
SUMMARY OF
QUALIFICATIONS
* Over six years of experience in sales, customer service, and
developing relationships with customers
* Competent in Web research, oral communication, and strong
negotiating skills
* Commended for diplomatic and professional communication
skills
* Expert in developing relationships
* Praised for strong work ethic, dedication, and loyalty
EDUCATION
Bachelor of Science for Business Administration, California State University Northridge, December 2014
Major: Business Law
Minor: Marketing
Associate of Arts, Pierce College, Woodland Hills, CA,
June 2011
Major: Social and Behavioral Sciences
Microsoft Office Certification expected May 2015
RELATED
COURSEWORK
Business Administration Consumer and Behavioral Sciences
Business Communication Internet Marketing
Business Law Oral Communication
Business Law Ethics Principles of Selling
PROFESSIONAL
EXPERIENCE
Ardalan & Associates, PLC, Woodland Hills, CA, February 2014- Present
Legal/File Clerk /Marketing Rep.
* Administrative work
* Help conceptualize, organize, and assist in both litigation
and pre-litigation departments
* Organize and coordinate company events
* Create letters, memos, and forms using Word Perfect
* Create and maintain paper and electronic files for clients
and attorneys
* Ability to work adequately under pressure
* Interact professionally, efficiently, and pleasantly with clients
and attorneys
* Sign up clients
* Network to assist company growth
* Ability to impress superiors through hard work, dedication
and loyalty
ARDALAN & ASSOCIATES, PLC, Woodland Hills, CA, September 2014 - February 2014
Internship/ Intern
* Assisted with filing, phone calls, scans, copying, and drafting
letters for pre-litigation department.
* Projects using Abacus and drafting letters to clients
* Setup Files
The Men’s Wearhouse, Woodland Hills, CA, August 2008-August 2013
Wardrobe Consultant (full time)
* Satisfied customer needs by providing outstanding customer
service
* Achieving excellent sales volume by building a personal
clientele base
* Contributed to a high-quality and team orientated
environment
The Men’s Wearhouse, Northridge, CA, June 2007-July 2008
Customer Service Associate (part time)
*Supporting managers with operational functions
*Making sales presentations to customers
*Operating in store software
Contact this candidate