Product Manager, MBA, Certified Product Manager, CSPO, CSCP, B.Tech.

Summary

Abhinav has worked as a Product Lead, Stage Gate Manager and Business Analyst with multiple Fortune 500 customers in eCommerce, Mobility and Marketing domains. He has extensive experience with end to end product implementations from Business Case, Vision, Requirements Elicitation through to UAT and Change Management in both Agile and Waterfall environments. His demonstrated Product and Stakeholder Management capabilities have allowed him to win the Cognizant Consulting Excellence Award and the Cognizant GEM Award during the last three years.

In addition, he is has been published in the Analytics magazine, www.analyticsindiamag.com.

Work Experience

Role: Change Manager

Project: Digital Platform/eCommerce Upgrade

Client: Belk

Manage Product Launch and post-launch product user adoption for eCommerce platform. Activities include

Lead Team through managing the UAT process, including facilitating UAT testing processes.

Support, track and manage Training Efforts across Business Department, Support and QA teams

Support documentation of new processes

Develop Change Management Strategy, identify adoption metrics and track and manage numbers.

Role: Product Manager and Stage Gate Lead

Project: Comosoft LAGO Integration

Client: Lowe’s Home Improvement

Involved from Program Charter, Vision and Scope, User Experience prototyping, Requirements Elicitation through to launch and post launch support

Managed the Stage Gate effort throughout all 6 gates for the program and ensured delivery of appropriate artifacts to Stage Gate Committee

Led a team of 10+ associates across a Multiyear and Multi-geography effort towards integration of Comosoft’s LAGO product.

Managed Stakeholders across Marketing and Pricing/Promotion Domains.

Led and Facilitated numerous requirements elicitation and brainstorming sessions across IT and business stakeholders to determine future state

Undertook roadmap development, estimation and gap-analysis exercises for requested versus realistic requirements development in a time-bound project.

Developed UAT scenarios and Represented Integration team in a business lead, multi-stakeholder, multi-vendor UAT effort.

Role: Product Owner, Support and Enhancements

Project: iOS, Android and HTML5 Mobility Apps

Client: Lowe’s Home Improvement

Developed Scope and Roadmap for and led a team of 10+ associates across a Multiyear and Multi-geography program for support, maintenance and enhancements for Lowe’s three mobility offerings

oHTML5 based Web app

oAndroid native application

oiOS based native application

Responsible for ongoing operation of highly critical and visible Sales/mCommerce applications.

Monitored, Managed teams in overseeing day to day application

Product Specialist for Enhancement requests

Responsible for reporting application operational status for business and IT stakeholders.

Utilized monitoring and reporting Products including, but not limited to Gomez, Splunk

Role: Product Owner/Analyst

Project: Global Integrity System/Product Lifecycle Collaboration portal

Client: Kimberly Clark

Led a multi-geography team of 20+ associated as the Product Analyst (Lead).

Responsible for Requirements Elicitation for a global, multicurrency and multilingual PLM system built on the .NET platform using Agile Methodology.

Daily interfacing with, and management of, stakeholders across business teams including R&D Department, Marketing Department, Merchandizing Department and Product Management Group.

Facilitated daily Scrum meetings with business and IT stakeholders for daily elicitation of new requirements and associated clarifications.

Responsible for Story development, effort estimation and Story road mapping on an ongoing basis for the implementation.

Role extended to UAT facilitation and post launch training development.

Role: Product Analyst

Project: Customer/Distributor Portal (B2B customer management portal)

Client: Kimberly Clark

Project Description:

Led a multi-geography team of 20+ associated as the Business Analyst for an Agile Methodology based implementation.

Product Analyst throughout the lifecycle of the product, from User Experience development, Requirements Elicitation through Release and Training.

Daily interfacing with, and management of, stakeholders across business teams including Marketing and Merchandizing teams as well as Customer Account Management departments.

The program involved a multi-year, multi-geography effort for the development of B2B eCommerce portal offering for Kimberly Clark Professional’s Distributors/Customers.

This was a holistic self-service portal for KC's Distributors that allowed them product catalog, browse, purchase, tracking, financial settlements as well as "relationship" management.

Project: Freschetta.com

Client: Schwan’s Food Co.

Project Description:

Led a multi-geography team of 10+ associated as the Business Analyst for a Waterfall methodology based implementation offering both mobile and desktop sites.

Product Specialist/Lead throughout the lifecycle of the product, from Requirements Elicitation through Release.

The project was a multi-geography effort with the branding and merchandizing teams for the development of a Freschetta brand portal.

Stakeholders Management and Requirements elicitation across business teams including Product Development, UX and Pricing teams.

Education, Accolades and Notable Achievements

Degree

College/University

Year of Passing

Masters in Business Administration

Asian Institute of Management, Manila, Philippines

Dec-09

Bachelor of Engineering, Computers

GTBIT, GGSIPU, Delhi

May-06

Certifications

Institute

Date/Year

Certified Product Manager

Pragmatic Marketing

Feb-13

Certified Scrum Product Owner

Scrum Alliance

Jul-14

Certified Supply Chain Professional

APICS

Dec-11

Requirements Elicitation and Documentation

ESI International

Dec-10

Recent Accolades and Achievements

Date/Year

Published in Analytics India Magazine:

http://analyticsindiamag.com/using-social-analytics-to-optimize-your-purchase-funnel/

2015

Cognizant Business Consulting Excellence Award

2014

Cognizant GEM Award

2013

Cognizant Business Consulting Excellence Award

2012

Personal Details

Email Address: *******.*****@*****.***

Phone Number: 704-***-****

Location: Charlotte, NC

Visa: H1B

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