Mental Health Manager

Maxine L. Tibbetts, MA

Residential Address: *** Lasater Road, Bunn Level, North Carolina 28323

Residential Phone: 910-***-****

Cellular Phone: 910-***-****

E-Mail Address: Mdmddunn46 @yahoo.com

Objective: Enthusiastic and Results-Driven Counseling Professional seeks position with organization that will allow growth opportunities to serve those in need of mental health, family, individual or marital counseling

Academic Profile

Webster University, Myrtle Beach, South Carolina December/2009

Degree Conferred: Masters of Arts in Mental Health Counseling

Fayetteville State University, Fayetteville, North Carolina December/2006

Degree Conferred: Bachelors of Science in Criminal Justice

John Tyler Community College, Chester, Virginia May/1999

Degree Conferred: Career Studies Certificate (Substance Abuse Counseling)

Key Strengths

Counseling/Coaching/Mentoring: Effectively develops individual, group or family plans and objectives in order to facilitate behavioral changes in clients’ family or environmental dynamic. Expertise in developing, delivering and executing orientation programs for at-risk individuals in order to transmit critical information to guide participants in the formulation of a plan of action in order to maximize their potential and talents.

Communication: Articulate and persuasive communicator with well-developed presentation and negotiation skills. Easily adapts difficult and complex information into meaningful and simplified format to ensure that clients, patients, team members, and others understand the information being conveyed.

Possesses strong written, comprehension and verbal communication abilities.

Team /Relationship Building: Cultivates and nurtures profitable relationships with physicians, mental health providers, healthcare providers, and senior management and team members. Experienced in managing, training, supporting and motivating team members to successfully meet or exceed expected outcomes

Knowledge/Skills/Abilities

Mental Health Counselor/Internship

Evaluated new clients for initial assessment to determine mental health/substance abuse status, destructive or suicidal tendencies in order to coordinate and provide required services to resolve emergencies, problems or crisis situations

Counseled clients and patients individually and in group sessions to assist in overcoming dependencies, adjusting to life’s challenges and/or making good choices

Developed and implemented treatment plans based on clinical experience and knowledge to help clients in resolving issues or problems

Evaluated the effectiveness of counseling programs and client’s progress in resolving identified problems and moving towards defined objectives

Referred patients, clients, or family members to community resources or to specialists as necessary

Maxine L. Tibbetts, MA Cellular Phone: 910-***-****

Knowledge/Skills/Abilities (Con’t.)

MENTAL HEALTH Counselor/Internship (con’t.)

Collaborated with other staff members to perform clinical assessments and to develop treatment plans to ensure proper treatment for client

Maintained a case load of thirty-six (36) clients that involved preparation of progress reports, case documentation, family counseling, crises intervention, and comprehensive updates on patient improvement and adherence to treatment plan

HIV/AIDS Case Manager

Provided case management for the HIV/AIDS/Substance Abuse client population in Cumberland, Hoke, Moore, counties and surrounding areas through referrals from the Department of Corrections, Health Department, local hospitals, friends, family members or other care givers

Assisted clients in the completion of Intake Referral forms, Assessment documentation, and other paperwork as needed

Developed and completed client care plans, provided resources and supplied sources, agencies of assistance to help in the care of the client

Coordinated services, monitored condition, reassessed and evaluated client in order to determine whether clients’ condition warranted discharge from program or increase in services provided with HIV/AIDS counseling

Crisis Intervention/Substance Abuse Counselor/Personnel Coordinator

Extensive experience in various clinical and non-clinical environments such as: home health agencies, In-Home counseling services, the Department of Social Services of Philadelphia, Pennsylvania, Walker-Spivey Alternative School, mental health agencies, group homes, the Salvation Army and The Women’s Christian Alliance Agency that is located in Philadelphia, Pa

Provided counseling services for various high-risk populations, i.e. the homeless, substance abusers, victims of domestic violence, children and adolescents with emotional and physical needs, juvenile offenders, and students with mental health or mental retardation diagnoses

As Personnel Coordinator instituted training and mentoring programs for new CBI Technicians, processed applications for employment, scheduled interviews and training sessions for new hires, as well as coordinated classes for CPR/First Aid certification, PIC, medication

administration techniques and Blood-Borne Pathogens certification through outside agencies

QP Intensive-In-Home

Provide time limited intensive family preservation intervention intended to stabilize the living arrangement, promote reunification or prevent the utilization of out-of-home placement and therapeutic resources (i.e., psychiatric hospital, therapeutic foster care, residential treatment facility for the identified youth through the age of 20.

Outpatient Therapist (LCASA)

Provides outpatient behavioral health service includes Behavior/Clinical Comprehensive Assessments, treatment (individual and group therapy, SAOIP and behavior health counseling), family therapy, oversees Intensive-In-Home supervision and psychological testing for recipients

of all ages

IIH QUALIFIED PROFESSIONAL (LP)

Develop, monitor and revise the recipient’s person-centered-plan

Ensure the quality and safe delivery of clinical services

Conduct weekly meeting with the IIH Team

IIH QUALIFIED PROFESSIONAL (TL) (Con’t)

Conduct assessments;

Complete intake assessments for new recipients;

Write a daily service note whenever clinically important contact is made

Develop a working relationship with agency, staff, families and monitoring agencies

Is available at any time to address recipient’s needs and/or concerns.

Be available for Crisis Interventions 24/7/365

SENIOR THERAPIST (LCASA)

Individual Counseling and support

SAIOP/SACOT Group Counseling and Support

Consults with Psychiatrist when consumer is in need of Medication

Documentation

Completing Clinical Comprehensive Assessment

OUTPATIENT THERAPY (LCASA)

Individual Therapy

Documentation

Completing Clinical Comprehensive Assessments

Referral

Consulted with CEO in managing all client files for update of Medicaid Audits

Relevant Employment History

IIH License Professional Premier Behavior Services, Lumberton North Carolina 10/17/2012 to 6 /2015

CST Team Lead Heartfelt Alternative Inc. 1100 Logger Ct Raleigh North Carolina 10/26/2012 to 1/16/2014

IIH License Professional Nature’s Reflections, LLC Pembroke North Carolina Feb. 22, 2012 to 10/11/12

Outpatient Therapist/Consultant- Family Intensive Home Care, LLC Snow Hill N.C 10/ 13/ 2011 to 01/ 13/12,

Senior Therapist-SAIOP, SACOT, Seeking Safety; CB RECOVERY, Clayton, N.C. 9/13/11 to 10/ 5/11

IIH Qualified Professional (LP) Brittion & Crump, Lillington, N.C February/21 to 8/3/2011

Outpatient Therapist/SAIOP: Community Helps Networks, Raeford/Dunn N.C Sept/2010 to Jan. 2011

QP Intensive-In-Home New Hope Residential Services, Fay., NC Aug/2010-Sept/2010

HIV/AIDS Case Manager, Home Caregivers Incorporated, Fay., NC May/2007-Dec./ 2009

Family and Children Counselor, Learning Links Educational Center, Fay., NC Dec./2007-Apr./2008

Substance Abuse Counselor I, Carolina Treatment Center, Fay., NC Jan./2006-Apr./2007

Substitute Teacher Cumberland County Schools, Fay., NC Jan/1999-Sept/2006

Teacher Assistant/ ISS Coordinator, Ramsey Street Alternative School, Fay., NC Apr./2004-Jun/2005

HIV/AIDS Case Manager, Home Caregivers Incorporated, Fay., NC Nov. / 2003-Apr. /04

Group Home Manager, Woodbridge Alternative Incorporated, Fay., NC Mar./2002-Jul./02

Willie-M Crisis Intervention Residential Hab. Tech., Katam and Associates, Fay., NC Jun./2000-Dec./02

Senior CBI Technician/Personnel Coordinator, Cardinal Clinic, Pinehurst, NC Aug/2000-Feb/01

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