PATRICK SMITOWSKI, MBA, SPHR
***** **** ****** ******, ******, MI 48188
*******@*****.***
EXPERIENCE UNIVERSITY OF MICHIGAN Ann Arbor, MI
****-******* ***** ******** ********, College of Literature, Science, and the Arts
Lead activities involved in planning, developing and implementing organization-wide HR policies and programs for approximately 4,000 union and non-union employees in largest college at University of Michigan
Supervise staff of 25 employees in unit recognized for high performance
Manage budget of approximately $2M in salaries and programmatic funds
Oversee various employee relations, labor relations, organizational development, total rewards, employment, and risk management activities
Selected to lead the University’s HR Community of Practice from 2014-2016
Developed metrics used to assess productivity of employee groups and inform decision-making around workforce needs and organizational design
Designed and implemented successful program for assessing organizational effectiveness of administrative operations in academic departments
Developed shared service operation that achieved high customer satisfaction while significantly reducing transactional labor costs
Implemented first collective bargaining agreement with non-tenure track faculty in college with largest cohort of impacted employees
Advise units on issues associated with staffing international programs in support of objectives related to improving global education for students
Develop strategies for managing major organizational changes such as implementation of shared services, implementation of new job classification system, and launch of international joint business venture
Led team that developed strategies for managing budget for staff positions in ways more consistent with university objectives that have contributed to strategic allocations of approximately $4M since implementation in 2009
Contributed as key stakeholder to development of 2010-2015 university-wide HR strategic plan, specifically responsible for identifying major challenges HR must address to add value to university operations
First HR professional selected to attend Provost’s Budget and Resource Management Academy for high potential employees
Represented college on university-wide HR analytics design team
Identified as leading HR professional by university Exemplar Project
Founding and ongoing member of university’s HR Community of Practice
2003-2005 Senior HR Representative, University Human Resources
Partnered with academic and business units to leverage HR practices to achieve operational objectives and deliver university-wide HR programs
Collaborated with academic and non-academic leaders to successfully manage and execute significant organizational changes
Participated in labor relations activities for multiple unions including contract negotiations, contract implementation, grievances, and arbitration cases
Investigated and resolved employee relations issues in an effective manner
Provided consultation on compensation practices, including compensation philosophy development, incentive pay, and communications about pay
2000-2003 Employment Representative II, University Human Resources
Developed and implemented sourcing, recruitment, hiring, orientation, retention, leave, and exit activities for union and non-union positions
Assisted with establishment and ongoing administration of HR policies, procedures, and practices for international programs in Brazil and China.
Lead pilot of new HR service delivery model and HR business partner role
Created and delivered training programs for supervisors and line employees
1997-2000 ALLSTATE INSURANCE COMPANY Farmington Hills, MI
Senior HR Representative
Developed, maintained, and continuously refined metrics for use in evaluating effectiveness of HR activities at achieving corporate objectives
Lead corporate-wide change management project at regional level during which all employee insurance agents were required to convert to independent contractor status or terminate association with Allstate
Conducted effective and timely workplace investigations
Coached supervisors on managing employee performance
Developed innovative and cost effective approach for recruiting sales professionals that was recognized and adopted company-wide
Led recruitment division on interim basis during managerial transition
Administered benefit and compensation programs, including multiple variable pay programs for sales professionals
Advised managers on improving organizational climate in response to employee feedback received from variety of survey mechanisms
Conducted training programs to increase organizational effectiveness in areas such as sexual harassment, performance management, diversity, and ethics
1996-1997 MESABA AVIATION dba DELTA CONNECTION Romulus, MI
HR Representative
Performed generalist responsibilities for units across multi-state service area
EDUCATION WAYNE STATE UNIVERSITY Detroit, MI
School of Business Administration
Master of Business Administration, Management
Member, Beta Gamma Sigma, International Honor Society
UNIVERSITY OF MICHIGAN Ann Arbor, MI
College of Literature, Science, and the Arts
Bachelor of Arts, Organizational Studies
ADDITIONAL PROFESSIONAL DEVELOPMENT AND MEMBERSHIPS
Certified Trainer, Leading Organizational Transitions, Linkage Inc. and William Bridges and Associates
Certified Senior Professional in Human Resources
Lean Office Certification, University of Michigan, College of Engineering
Completed Workforce Planning 101 and 200, PricewaterhouseCoopers
Member, World at Work
Member, Society for HR Management
Member, College and University Professional Association for HR