Customer Service Management

Meng Liu

Tel: 717-***-**** Email: *********@****.**

LinkedIn: http://www.linkedin.com/pub/meng-liu/30/794/813/

PERSONAL PROFILE

Rational and critical thinker with experience in accounting, derivative instruments, corporate finance and risk management, possesses a strong entrepreneurial spirit, global viewpoint and ability to interact with all types of clients. Interested in consulting on enterprise risk management.

EDUCATION

Johns Hopkins University, Carey Business School Washington, DC

Master of Science in Enterprise Risk Management August 2015

GPA: 3.50/4.0 Honors: Carey Scholar

Pennsylvania State University, Smeal College of Business University Park, PA

Bachelor of Science in Finance May 2014

GPA: 3.73/4.0 Honors: Dean’s List (8/8semesters)

Abroad: University of Bath, UK January 2013–June 2013

WORKING EXPERIENCE

HuaXi Futures Co., Ltd Chengdu, China

Technical Intern/ Marketing Intern June 2014-August 2014

Collaborated with professionals to design specific quantitative trading strategy achieving 15% annual profit according to

back-test historical data

Honored with first place in simulated trading competition held by Huaxi Futures

Developed draft plan of benefit distribution between senior tranche and junior investors for brand-new mutual fund and

co-facilitated marketing department achieving $500,000 sales goal

Little Monster Family Bath, UK

Founder January 2013-June 2013

Founded and operated online business including creating website, building social network and designing marketing plans to sell local products in UK back to China

Compiled revenues and expenses to document transactions, inventory and income statements

Established partnership with local suppliers for low pricing and information of new arrivals

Accomplished 50% net profit over course of three months

Barnes and Noble Bookstore Harrisburg, PA

Assistant Manager January 2011–May 2011

Managed cash transactions and provided customer service through answering general questions

Organized inventory data using Excel and trained new employees on shipment information, cash register operation and organization of inventory

LEADERSHIP EXPERIENCE

National Investment Banking Case Competition (NIBC) Washington, DC

Participant November 2014

Collaborated with team members to evaluate Electronic Arts (EA)’s enterprise value by four valuation models

Built valuation models and performed analysis based on Discounted Cash Flow, Trading Comparables, Precedent Transactions and LBO Analysis

Boeing Corporate Finance Boot Camp, Case Competition University Park, PA

Group Leader April 2014

Collaborated with team members to construct simulated contract of a helicopter model

Negotiated with Boeing’s representatives about pricing, labor costs and material costs

Executed project plans and made prediction of unexpected delay or weather issues

Presented contract details and project execution plan

Chinese Undergraduate Students Association (CUSA) University Park, PA

Treasurer/Fundraising Director September2012–May 2014

Managed accounts receivable with group billing and portfolio management

Collaborated with the event planning department to understand the details of events to create accurate budget

Established partnerships with local companies to support organization financially and benefit the members

OTHER

Computer: Working knowledge of R Programming Language, FactSet, MS Project, Bloomberg and Excel(VBA)

Language: English (Fluent), Mandarin (Native) and Japanese (Intermediate)

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