Administrative Manager
Resume:
Education and Training.
DeVry University, Associate Degree, Health Information Technology, March 2015
Associate Degree, Accounting, Draughon’s Business College, Memphis, TN.
EXPERIENCE:
John Harland Company April 2006 until April 2008
Customer Service Professional
Successfully interacted with financial institutions and personal banking clients ordering checks and checking products in assuring accuracy in all orders.
Demonstrated strong problem solving skills when dealing with unsatisfied clients.
Convergys Corporation October 2000 until July 2005
Call Center Supervisor
Contributed to the development of employees through selection, training and motivation.
Facilitated training and recurrent training, sales meetings, and sales projects and initiatives.
Insured quality through presentations, correspondence and client interfacing and monitoring.
Federal Express Corporation April 1990 until September 2000
Administrative Manager Station Operations
Lead teams on special projects with sales and client retention
Procured all contracts for maintenance, vendors, and contract services.
Performed Human Resource functions such as New Hire Orientation, travel arrangements, FMLA.
Successfully managed the day-to-day operation of a Fedex location and Business Service Centers
Exercised professional discipline in communication and interacting with all levels of management.
Education and Training
DeVry University, Associate Degree, Health Information Technology, March 2015
Associate Degree, Accounting, Draughon’s Business College, Memphis, TN.
DeVry University/Training
(Medical Terminology, Medical Billing, Health Information Management, and Pharmacology, ICD-10 Coding, Legal Issues in Healthcare, HIIPA Laws and Regulations)
Internship at Georgia Healthcare Association (Administrator, Case Management and Case Worker training)
Computer Skills- Microsoft Office (Word, PowerPoint, Excel) and Laptop usage.
Community Affiliations
Volunteer/Henry Piedmont Hospital February 2010 until Present
Gift Shop Sales/Information Desk/Medical records
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