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Manager Customer Service

Location:
Murrayville, GA, 30564
Posted:
August 10, 2015

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Resume:

Donald Thomas Fisher

**** ****** *******-***********, ******* 30507 770-***-****-Home 770-***-****-Cell

Professional Experience

March-August 2015

Randstad Temp. Svcs. Gainesville, Georgia 30501, Shawnee Evans 706-***-****

Position: Dispatcher/ Receiving/Inventory Control/Forklift (Haverty’s Furniture DC)Partime

Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.

Position: Receiving/Inventory Control/Forklift (Takeuchi) Fulltime

Stand up and/or forklift experience required, able to lift up to 50lbs constantly & Stand up and/or forklift experience required, shipping, receiving, and inventory.

June 2014-February 2015

Maxxon Energy PO Box 597 Killdeer, North Dakota 58640, Nick 801-***-****

Position: Petroleum Dispatcher

Dispatch oil field drivers to well site utilizing QV21 operational dispatch software. Customer Service, Safety Protocols, Hazardous Material Protocols. Directs and coordinates field activities of workers who route and control flow of oil and petroleum products through pipelines from point of origin, such as wells and storage tanks to delivery points. Studies data on oil and oil movement, such as temperatures, pressures, specific gravities, sediment and contamination content, and pumping rates, and ensures compliance with schedules and contract specifications, operating forklifts.

November 2012-March 2014

Performance Fluid Management Suite 970 10655 South Port Road Calgary, AB Canada T2W4Y1

Position: Lab-Safety-Logistics Manager

Test and introduce developmental oilfield products for all applications. Run laboratory tests and adjusting test parameters to match field conditions. Develop and implement new chemical screening methods. Write and analyze technical reports and papers. Participate and cooperate in company implemented OSHA/Hazmat programs, operating forklifts.

February 2011-August 2012

AT&T Inc. Gainesville, Georgia 30501 888-***-****

Position: IT Installer

Knowledge of pertinent FCC - FAA - EPA - OSHA regulations. Performed manual or electronic cross connect functions, translations, use software modification computer inputs to create, modify, and/or correct database contents, (i.e. cell translations, microwave system analysis, Digital Cross Connect administration/operation), operating forklifts.

August 2003- July 2012

College Student: Gainesville State College & Brenau University (Medical Sciences/Chemistry)

April 2005-June 2006

Gainesville State College Gainesville, Georgia 30502 678-***-****

Position: Public Safety Student Worker

Perform student ID checks on Campus in the Gymnasium and in the Library.

July 2003-March 2005

Hulsey Plumbing/Heating & AC

Position: Dispatch Manager

Possess professional in-depth knowledge of HVAC services in order to translate the needs of the customer to the technician and vice versa. Coordinate and maintain the work schedules for field technicians and assure that all customer commitments are met. Keep customers informed of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. Coordinate each available technician to a job based on that technician's skill level and location. Managed a team of 4 dispatchers, 14 plumbers, and 10 HVAC technicians & helpers, operating forklifts.

June 1998-June 2003

Clay Hyder Trucking Gainesville, Georgia 30507 (Closed Terminal)

Position: Dispatch & Logistics Manager

Directed activities related to dispatching, routing, and tracking transportation vehicles, such as aircraft and railroad cars. Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.



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