MEDICAL BUSINESS ADMINISTRATION
RELEVANT SKILLS
Over 10 years experience in medical, financial, business administration, and customer service
Certified Billing & Coding Specialist, Excellent Verbal and Written Communication
Proficient MS Word, Excel, MediSoft, QuickBooks, and Intuit Accounting Software
EMPLOYMENT HISTORY
Southside Medical Center, Atlanta, GA 10/2014 – Present
Receptionist / Cashier (Temporary Float)
Heavy volume phone coverage, patient check-in, insurance verification
Schedule appointments, pre-registrations, collect co-pays, deductibles, and self-payments
Document and calculate income information for slide scale fees
Generate and post encounters and payments to patient accounts
Perform daily encounter audits reconcile end of day financials and prepare security bag
Emcor / Aircond (Office Team Associates, Robert Half), Atlanta, GA 03/2014 – 08/2014
Dispatcher / Customer Service Specialist
Received requests for HVAC service calls and purchase order authorizations
Dispatched work orders to field technicians, obtained quotes for equipment and parts
Hope Electric Enterprises, Inc., Atlanta, GA 09/2012 – 05/2013
Office Assistant, Clerical
Utilized QuickBooks/Intuit to process, invoices, payments, and cancellations
Performed word processing, dictation/transcription, filing, mailings
Assisted with composing and compiling bid requests for corporate and city building projects
Diverse Resources Business and Tax Firm, LLC, Union City, GA 09/2011 - 03/2012
Office Support
Provided paralegal services- prepared and filed documents with government agencies for incorporation and Limited Liability set-ups and registration renewals
Liaison for community outreach program, responded to inquiries and follow-up status checks
Performed front-end tax preparation data entry of client demographics and financial information
Utilized Quickbooks for bookkeeping, monthly statement reconciliation and posting
Generated financial reports such as Profit/Loss Statements, Income Statements, Balance Sheets
Satterfield Phoenix Companies, LLC, Atlanta, GA 01/2011 - 04/2011
Accounts Manager
Bookkeeping services to include creating QuickBooks database for multiple subsidiary companies
Maintain ledgers by posting monthly account transactions
The Tax Company, LLC, Decatur, GA 01/2006 - 05/2010
Receptionist/Office Manager
Provided business development support for company’s initial formation; instrumental in the building and retention of clientele and residual referrals
Performed accurate data entry of client information, and handled high volume calls during peak season
Created and maintained confidential filing system, securely processed government refund checks
Greenbriar Foot & Ankle Center, Atlanta, GA 07/2002 – 09/2005
Front Office & Billing Coordinator
Managed multi-lined phone system, scheduled appointments, check-in / check-out
insurance verification, processed patient payments, complied with HIPAA guidelines
Performed electronic insurance billing (CPT and ICD-9 codes); generate third-party billing
Posted Insurance Remittance Advice/payments to patient accounts and performed necessary follow-ups
Obtained pre-certifications and managed health care referrals specific to plan requirements
F. B. Todd, Sr., DPM & Associates, P.C. 09/1997 - 06/2002
Front Desk Associate
Operated phone system, filing, schedule appointments, reminder calls
Patient check-in / check-out, insurance verification, prescription call-ins
EDUCATION
United Medical and Business Institute, East Point, GA 10/2014 - Present
Medical Business Administration
CERTIFICATION
Certified Medical Billing & Coding Specialist
National Healthcareer Association (NHA) 03/2013 - 03/2016
Certified Medical Business Administrator Pending - 09/2015
National Healthcareer Association (NHA)
Basic Life Support / First Aid Pending - 09/2015
American Heart Association