Customer Service Sales
Resume:
Carlos A. Malavé
Melrose Park, IL 60160
e-mail: ********@*****.***
EMPLOYMENT HISTORY:
Faro-United Cargo
Warehouse Supervisor
Established operational procedures for inbound and outbound flights
Responsible for and trained more than 83 employees and supervise three shifts
Direct daily warehouse activities
Streamlined procedures for flight schedules with the DSTG software
Implemented warehouse safety procedures
04/2014 to present
U.S. Postal Service
Carrier
Collections
Responsible for on time delivery of parcels and bulk mail
Able to adapt to daily switching of routes and handle transition fluidly
Able to handle the large influx of mail without interruption to customer service
Englander Bedding – Chicago, IL
Purchasing and Customer Service
Maintained purchasing records and relationships with vendors
Worked internally with management to provide quality service to customers
Strong analytical and problem solving abilities
05/2013-11/2013
04/2011– 05/2013
World Dryer –Berkeley, IL
Warehouse Supervisor
07/2007-4/2010
Monitor Inventory Accuracy, Stocking location, Cycle Count and supervised on Physical Inventory Programs provided monthly reports of inbound and outbound utilization
Responsible for purchasing material and expediting parts for new development
Entrusted with the most complex customer service as a result of exceptional ability to promptly resolve concerns and satisfy customer
Managerial Experience, managed 15 people on production floor at a time
Support safety and good housekeeping practices
Assure completion of all materials related file maintenance within the computer system
Working in collaborations with A/P, A/R, Purchasing, to maintain production and sales projections
EDUCATION:
Triton College-River Grove, IL
Pursuing an Associate Degree in Business Management with aspirations to obtain a Bachelors Degree in Business.
SKILLS:
Working Knowledge Microsoft Word, Excel, Access, PowerPoint,
AS400 system
Bilingual, Proficient in both reading and writing in English and Spanish
Certified forklift driver
Experience with the SAP system
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