Customer Service Medical

Carleeise Michelle Scott

*** ******* *** ~ Crosby, Texas 77532

832-***-**** **************@*****.***

Career Objective

To obtain employment as a Medical Billing and Coding Specialist utilizing knowledge of medical terminology, insurance policies and extensive knowhow of CPT and ICD-9 coding technique

PROFESSIONAL SUMMARY

Strong organization skills, with attention to detail

48wpm

Proven problem-solving ability

Strong technical skills including internet navigation and research

Knowledge of medical terminology, human anatomy and physiology

Solid track record at getting the job done well and on time

Proficient use of Microsoft Office and patient accounting software

CMS Form 1500(08/05)(July 2008), Medicare Fraud and Abuse: Prevention, Detection, and Reporting, World of Medicare (February 2012, Revised January 2013)

Ability to establish effective relationships with patients and insurance companies

EDUCATION

Ultimate Medical Academy – Online

Medical Claims and Billing-Diploma-2013

U.S. Career Institute, Fort Collins, Colorado

Approved distance-learning education by the DETC and the State of Colorado

Medical Claims and Billing Specialist - Certificate - 2009

Crosby High School, Crosby, Texas

Diploma- 2001 to 2005

EMPLOYMENT HISTORY

2013 – Present - Part Specialist, O‘Reilly Auto Parts, Crosby, TX.

Accomplishments include: Increased sales, improved employee morale, faced challenges, solved problems, and increased quality of customer service.

Skills required: Customer relations and correspondence, switchboard use, attention to detail, computer knowledge, positive outlook, motivation, reliability, patience and perfectionism.

2010-2012- Crosby Transportation

Assisting the driver with the kids and their location

Special need monitor who help strapped the kids in their sets

2005 – 2006- Cashier, Family Dollar, Crosby, TX

Became employee of the month

Checked customer out and restock the shelves, made sure the bathroom were clean. Customer satisfaction was one of my top priorities

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate