IT business analyst/IT Systems Analyst

Chandan Parmar (Business Analyst/IT Systems Analyst)

B.E+MBA (6.5 years exp.) Mobile: +919********* Current Location: Gurgaon (Preferred: Anywhere) *****************@*****.***

PROFESSINAL ABRIDGEMENT

Strong background working with clients, designers, and programmers to identify requirements, provide cost analysis, assist with creating user interfaces, and develop implementation timelines.

In-depth understanding of project lifecycle, including all phases of system and software development.

Proven track record in analysis, solution and design, testing and quality assurance.

Superior communication, presentation, and interpersonal skills.

SCHOLASTICS

2006–2008 Master of Business Administration (MBA) in Marketing (regular) from Punjabi University, Patiala with 63%

2001-2005 Bachelor of Engineering (B.E) in Computer Science from V.T.U University, Belgaum Karnataka with 71.5%

IT SKILLS

Languages C, C++, Java, VB, PHP.

RDBMS Oracle, SQL.

Web Technologies HTML, JavaScript, Web Services, Web 2.0.

Applications MS Visio, Microsoft office

Tools SoapUI, Rally

Other Skills Gap Analysis/Requirement gathering, Use case documentation, wire frames, Agile methodology, project management and problem solving skills.

ACHIEVEMENTS

Six Sigma White Belt certified by UHG.

Requirement Solution Analysis (RSA) 3 Certified by UHG.

CAREER CONTOUR

Feb’2011 – Till now Working at UnitedHealth Group (UHG), as a Sr. IT Systems Analyst

Responsibilities:

Clarified and detailed requirements by conducting brainstorming sessions with the stakeholders and SMEs.

Identifying options for potential solutions and assessing them for both technical and business suitability.

Documented various documents including the Business Requirements Document (BRD) and the Use Case Specification Documents.

Translate requirements into technical specifications.

Prepared the Scope of Work which identified the required systems to support the requirements. Prepared the design document for system enhancements. Prepared and presented those requirements using PowerPoint slides, to technical teams during JAD sessions. Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application.

Works with SMEs to plan user engagement activities and execute User Acceptance Testing (UAT) and/or facilitate continuous testing during agile projects.

Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.

Feb’2010 – Jan’ 2011 Worked with Classic Informatics Pvt. Ltd., as a Business Analyst.

Responsibilities:

Business Analysis and Project Management

Responsible for the preparation and submission of Functional Requirement Document based on the Business Requirement Document with details of proposed screens (wireframes), and Functional aspects of the Application developed.

To provide the link between the customer, development team and any third party regarding software functionality, throughout the development life cycle (SDLC).

Holding review meetings to monitor progress of the project as per schedule / budgets and ensuring timely completion and delivery of the project to the client.

Delivering and implementing the project as per scheduled deadlines; extending post-implementation, maintenance & support to the technical support team and client.

WORKED IN DIFFERENT DOMAINS/PROJECTS

Domains: Health Insurance,Finance, Banking and capital markets

Current Projects: Web Applications: www.myuhc.com, www.aarpmedicareplans.com, www.uhcmedicaresolutions.com.

Mobile portal and Android and iOS Apps: m.myuhc.com and Health4me app.

PREVIOUS EXPERIENCE

Jan’09 – Sept’09 Interworld Commnet, as a Business Development Executive.

Main Responsibilities:

Managed Pre-Sales functions for technology projects for prospective clients.

Managed customer visits and showcased team expertise by making valuable pitches and solution demos, etc.

Designed proposals for Customer Service Functions, which are email based.

Responsible for management of RFIs and RFPs from prospective clients’ right from the initial stages till finalizing commercials.

Gather requirements from clients explain the solution in detail and resolve any ambiguity.

Aug’05 – July’06 Harvel Irrigation Pvt. Ltd. as an Assistant Manager Marketing.

Significant Highlights:

Business Negotiation.

Analyze and gather requirements, which will involve facilitating meetings and coordinating workshops.

Supervision of work on the site and managing people.

PERSONAL FORTE

Permanent Address : H.No.336/3, Jail Road Mandi (H.P) India-175001

Marital Status : Single

Sex : Male

Date of Birth : 18 /Sept /1983

Passport Number : F2586949

Chandan Parmar

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