Eric C. Yeung
Fremont, Ca 94555
Tel: 510-***-****
E-mail: *************@*******.***
Objective
Seeking a challenging position in the Operations & Production Management field where my extensive training and experience can be utilized and developed for career advancement
Education
B.S. in Operations & Production Management (with Finance Minor)
California State University of Hayward, Hayward, California Spring 2005
Experience
Express, Newark, California
Store Manager 2014~2015
Worked with the Product Sales Manager and the Regional Merchant Team to ensuring a seamless customer experience aligned to the company vision while effectively driving sales; Improved team productivity results in Spend Per Transaction, Average Units per Sale, and supervised, mentored and developed a cross-functional sales team, and fostered a service environment that empowered the team to create the luxury service experience for the customers.
DFS Galleria (LVMH Group), SFO International Airport, California
Luxury Sales Lead 2012~2014
Hired, trained, supervised and motivated a team of 50+ full and part-time associates; Ensured the proper processing and display of merchandise; Oversee and monitored shrink reduction plans; managed the daily activity of the sales floor. Developed creative plans to increase store sales.
Marshalls, San Jose, California
Assistant Store Manager 2010~2012
Managed the day to day operations of the front end of a $80M store; supervised over 50 team members, ensured team members meet or exceed Red Card's goal; Developed marketing strategy and executed marketing campaigns; Responsible for staffing, training, delegation, supervision, and evaluation of team members.
Target, Albany, California
Guest Service Team Leader 2004~2010
Managed the day to day operations of the sales floor team; supervised over 60 team members, Recruiting, selecting, developing and retaining talented team members, Demonstrated leadership by providing honest feedback, coaching, mentoring and recognition, performing “LOD” duties; ensured the entire team productity meet and the Target brand standards.
Target, Albany, California
Recovery Team Leader 2004~2010