Air Force Personnel Administration/Human Resources

NANCY A SMITH

*** **** *** ***

Warner Robins, GA 31088 US

Day Phone: 478-***-****

Mobile: 478-***-****

Email: acq670@r.postjobfree.com

Availability:

Job Type: Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Intermittent, Internships, Telework Work Schedule: Full-Time, Part-Time, Shift Work, Intermittent, Job Sharing, Multiple Schedules Desired

locations:

United States - GA - Macon

United States - GA - Warner Robins

United States - GA - Atlanta

United States - GA - Augusta

Work

Experience:

Recruiting Service Air Force Reserve Command (AFRC) 180 Page Road

Robins AFB, GA 31098 United States

01/2011 - 10/2014

Salary: 60,000.00 USD Per Year

Hours per week: 40

Personnel Programs NCO, Active Guard/Reserve (AGR) Duties, Accomplishments and Related Skills:

• Excellent verbal and written communication skills

• Computer knowledge with programs such as Microsoft Office, Excel, PowerPoint and Access

• Received telephone calls and visitors, assisted by responding to inquiries or directing to appropriate staff and directory

• Established and maintained official documents utilizing electronic software and physical filing systems

• Ability to type 50+ words per minute

• Maintained files and other reference materials when preparing routine reports and correspondence

• Knowledge of secretarial and administrative rules, regulations, and operational procedures of clerical duties

• Assembled and prepared reports, written correspondence, and other documents by researching and collecting data

• Prepared and processed correspondence forms, and reports utilizing various office automation software

• Organized, planned, and coordinated meetings, conferences, training sessions and workshops; continuously met deadlines

• Contributed to team and organization effort by accomplishing related results as needed

• Proficient in spelling, grammar, capitalization and punctuation; capable of proofreading and editing documents for proper format

• Excellent time management skills, organizational skills and interpersonal skills

• Increased resource utilization rate from 42% to 90% in 7 month period; saved organization

$1.6M by utilizing financial and automated tracking systems

• Managed $200K+ in personnel relocation and assignment functions; leveraged funds annually; exceeded mission requirements

Supervisor: Hollie Mason 478-***-****)

Okay to contact this Supervisor: Yes

Readiness Management Group Air Force Reserve Command Macon Street

Robins AFB, GA 31098 United States

11/2007 - 01/2011

Salary: 60,000.00 USD Per Year

Hours per week: 40

Assistant Base Individual Mobilization Augmentee Administrator (AGR) Duties, Accomplishments and Related Skills:

• Administered and oversaw the Individual Mobilization Augmentee (IMA) program for the installation which consisted of 351 Individual Reservists (IR) and 26 Unit Reserve Coordinators

(URC); IR’s readiness increased by 34% in ten month period

• Performed administrative and technical support of office automation programs

• Provided technical guidance and assistance to commanders, supervisors, and IRs; contributed to Excellent rating on Unit Compliance Inspection (UCI)

• Researched records and files to assist with answering requests for information

• Conducted Staff Assistance Visits (SAV) for approximately 27 organizations; identified discrepancies within organizations; recommended corrective actions for identified problems

• Provided monthly guidance and training to Unit Reserve Coordinators ensuring Reserve members met all training requirements

• Served as liaison between commanders, 300+ Reserve members, supervisors, and unit coordinators

• Maintained office file plan; disposed of and purged files in accordance with regulations and procedures

• Utilized word-processing software to complete daily office procedures to include typing memos and letters, printing, retrieving and storing data

• Educated, trained, and briefed commanders, URCs, and over 300 IR’s on personnel programs, career opportunities, and required/recommended training; resulted in special recognition as “Best Practice”

• Managed supervisor travel arrangements and prepared travel orders utilizing Air Reserve Orders Writing System(AROWS

Supervisor: Michelle Henderson 478-***-****)

Okay to contact this Supervisor: Yes

622d Mission Support Flight Air Force Reserve Command 150 Perry Street

Robins AFB, GA 31098 United States

05/2005 - 11/2007

Salary: 40,000.00 USD Per Year

Hours per week: 40

Series:

0203

Pay

Plan:

GS

Grade:

09

Personnel Readiness Chief, Air Reserve Technician (ART) (This is a federal job) Duties, Accomplishments and Related Skills:

• Planned and coordinated all aspects of the Readiness program; facilitated readiness increase by 13% in 3 months of taking over program

• Analyzed data and made final determination in regard to contingency and exercise deployments; collaborated with MAJCOM, HQ AFRC, and unit commanders to activate and deploy personnel

• Communicated both orally and in writing with commanders, Unit Deployment Managers, and deployed airmen daily

• Controlled and maintained multiple databases including MANPER-B System and DCAPES

• Trained Unit Deployment Managers (UDM) on IRs mobilization requirements and mission readiness for call-ups according to USAF guidance

• Prepared orders and receipts for purchase of equipment and uniforms; maintained records and purchase logs for tracking purposes

• Identified and resolved readiness issues; developed reports and spreadsheets to monitor and identify problems; resulted in 82% increase of readiness rating

• Served as Status of Resource and Training(SORTS) Monitor Supervisor: Kevin Jackson 478-***-****)

Okay to contact this Supervisor: Yes

622d Mission Support Flight Air Force Reserve Command 150 Perry Street

Robins AFB, GA 31098 United States

11/2001 - 05/2005

Salary: 30,000.00 USD Per Year

Hours per week: 40

Series: 1702 Pay

Plan: GS Grade: 07

Education and Training Specialist, Air Reserve Technician (ART) (This is a federal job) Duties, Accomplishments and Related Skills:

• Managed unit Career Field Education and Training Plans (CFETP) and Air Force Job Qualification Standards (AFJQS)

• Collected and analyzed job performance data; developed and evaluated Education and Training programs

• Researched, reviewed, and prepared documents in accordance with Air Force regulations, standards and procedures

• Prepared directives to manage and control Education and Training programs; organized programs accordingly

• Identified training needs for personnel; notified career field managers of personnel’s training requirements

• Determined the adequacy of existing programs and courses; validated or revised programs

• Researched and decided on most cost effective method to deliver education and training

• Prioritized objectives for programs and courses; created course materials to support objectives

• Trained and briefed assigned staff and personnel requiring training on education and training programs as well as policies

• Screened training records for completeness and accuracy; annotated and corrected deficiencies Supervisor: Troy Mills 478-***-****)

Okay to contact this Supervisor: Yes

622d Mission Support Flight Air Force Reserve Command 150 Perry Street

Robins AFB, GA 31098 United States

11/1998 - 11/2001

Salary: 300.00 USD Per Month

Hours per week: 4

Customer Support Specialist, Air Force Reserve

Duties, Accomplishments and Related Skills:

• Performed personnel actions and completed requests for personnel actions such as separations, retirements, and promotions for accuracy and completeness

• Monitored and managed supervisor calendar ensuring any suspense date was met

• Received and handled all incoming mail and distributed to appropriate office or staff

• Processed retirements and separations documentation, including high year tenure

• Reviewed and prepared correspondence and other administrative duties within the organization

• In-processed and briefed personnel upon enlistment; acquired necessary information for personnel records; conducted new hire orientation

• Received telephone calls and responded to inquiries

• Processed incoming/outgoing correspondence, AF materials, publications and regulations

• Assisted individuals with employment processes; scheduled interviews and callbacks

• Created and maintained members personnel files

• Assisted with new employee orientation training; informed employees of benefits and pay policies; assisted in ensuring enrollment forms were completed and accurate

• Compiled data of applicants, employees, and external agencies ensuring compliance with financial, legal, and administrative requirements

• Copied, filed, and prepared correspondence; performed file maintenance and book keeping using electronic and hardcopy files

• Generated and processed letters, reports, forms, applications, and other documents utilizing excel, spreadsheet and Microsoft word

• Inventoried handbooks, applications, and personnel forms; replenished stock as needed

• Scheduled and attended meetings, conferences and workshops to enhance job performance

• Gathered and analyzed applicants factual information to assist with hiring process

• Communicated clearly and concisely based on factual analysis; both orally and in writing Supervisor: Kevin Jackson 478-***-****)

Okay to contact this Supervisor: Yes

Education:

Columbia Southern University Orange Beach, AL United States Bachelor's Degree 08/2017

Major: Human Resource Management Minor: Business Administration Community College of the Air Force Maxwell AFB, AL United States Associate's Degree 04/2005

Major: Education And Training Management

Community College of the Air Force Maxwell AFB, AL United States Associate's Degree 08/2004

Major: Human Resource Management

Job Related

Training:

• USAF Non-Commissioned Officer Academy, 2009

• Education and Training Apprentice, 2003

• Personnel Craftsman, 2002

• Instructor Training, 1993

• Primary Leadership Development Course, 1992

• Army Personnel Administrative Specialist Course, 1988 References:

Name Employer Title Phone Email

Hollie Mason United States

Air Force

Senior Master

Sergeant

478-335-

8565

Michelle

Henderson,

Retired Air Force United States

Air Force

Civilian 478-335-

6485

acq670@r.postjobfree.com

Kevin M, Jackson United States

Air Force

Superintendent 478-335-

1691

acq670@r.postjobfree.com

Zulma Taylor United States

Air Force

Senior Master

Sergeant

770-710-

2117

acq670@r.postjobfree.com Indicates professional reference

Additional

Information:

COMPUTER SKILLS

Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) Military Personnel Data System (MILPDS)

Virtual Personnel Center-Guard Reserve (VPCGR)

Personnel Records Display Applications (PRDA)

Air Force Fitness Management System (AFFMS)

Air Reserve Component Network (ARCNet)

Air Reserve Order Writing System (AROWS)

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