Air Force Personnel Administration/Human Resources
Resume:
NANCY A SMITH
Warner Robins, GA 31088 US
Day Phone: 478-***-****
Mobile: 478-***-****
Email: *********@*****.***
Availability:
Job Type: Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Intermittent, Internships, Telework Work Schedule: Full-Time, Part-Time, Shift Work, Intermittent, Job Sharing, Multiple Schedules Desired
locations:
United States - GA - Macon
United States - GA - Warner Robins
United States - GA - Atlanta
United States - GA - Augusta
Work
Experience:
Recruiting Service Air Force Reserve Command (AFRC) 180 Page Road
Robins AFB, GA 31098 United States
01/2011 - 10/2014
Salary: 60,000.00 USD Per Year
Hours per week: 40
Personnel Programs NCO, Active Guard/Reserve (AGR) Duties, Accomplishments and Related Skills:
• Excellent verbal and written communication skills
• Computer knowledge with programs such as Microsoft Office, Excel, PowerPoint and Access
• Received telephone calls and visitors, assisted by responding to inquiries or directing to appropriate staff and directory
• Established and maintained official documents utilizing electronic software and physical filing systems
• Ability to type 50+ words per minute
• Maintained files and other reference materials when preparing routine reports and correspondence
• Knowledge of secretarial and administrative rules, regulations, and operational procedures of clerical duties
• Assembled and prepared reports, written correspondence, and other documents by researching and collecting data
• Prepared and processed correspondence forms, and reports utilizing various office automation software
• Organized, planned, and coordinated meetings, conferences, training sessions and workshops; continuously met deadlines
• Contributed to team and organization effort by accomplishing related results as needed
• Proficient in spelling, grammar, capitalization and punctuation; capable of proofreading and editing documents for proper format
• Excellent time management skills, organizational skills and interpersonal skills
• Increased resource utilization rate from 42% to 90% in 7 month period; saved organization
$1.6M by utilizing financial and automated tracking systems
• Managed $200K+ in personnel relocation and assignment functions; leveraged funds annually; exceeded mission requirements
Supervisor: Hollie Mason 478-***-****)
Okay to contact this Supervisor: Yes
Readiness Management Group Air Force Reserve Command Macon Street
Robins AFB, GA 31098 United States
11/2007 - 01/2011
Salary: 60,000.00 USD Per Year
Hours per week: 40
Assistant Base Individual Mobilization Augmentee Administrator (AGR) Duties, Accomplishments and Related Skills:
• Administered and oversaw the Individual Mobilization Augmentee (IMA) program for the installation which consisted of 351 Individual Reservists (IR) and 26 Unit Reserve Coordinators
(URC); IR’s readiness increased by 34% in ten month period
• Performed administrative and technical support of office automation programs
• Provided technical guidance and assistance to commanders, supervisors, and IRs; contributed to Excellent rating on Unit Compliance Inspection (UCI)
• Researched records and files to assist with answering requests for information
• Conducted Staff Assistance Visits (SAV) for approximately 27 organizations; identified discrepancies within organizations; recommended corrective actions for identified problems
• Provided monthly guidance and training to Unit Reserve Coordinators ensuring Reserve members met all training requirements
• Served as liaison between commanders, 300+ Reserve members, supervisors, and unit coordinators
• Maintained office file plan; disposed of and purged files in accordance with regulations and procedures
• Utilized word-processing software to complete daily office procedures to include typing memos and letters, printing, retrieving and storing data
• Educated, trained, and briefed commanders, URCs, and over 300 IR’s on personnel programs, career opportunities, and required/recommended training; resulted in special recognition as “Best Practice”
• Managed supervisor travel arrangements and prepared travel orders utilizing Air Reserve Orders Writing System(AROWS
Supervisor: Michelle Henderson 478-***-****)
Okay to contact this Supervisor: Yes
622d Mission Support Flight Air Force Reserve Command 150 Perry Street
Robins AFB, GA 31098 United States
05/2005 - 11/2007
Salary: 40,000.00 USD Per Year
Hours per week: 40
Series:
0203
Pay
Plan:
GS
Grade:
09
Personnel Readiness Chief, Air Reserve Technician (ART) (This is a federal job) Duties, Accomplishments and Related Skills:
• Planned and coordinated all aspects of the Readiness program; facilitated readiness increase by 13% in 3 months of taking over program
• Analyzed data and made final determination in regard to contingency and exercise deployments; collaborated with MAJCOM, HQ AFRC, and unit commanders to activate and deploy personnel
• Communicated both orally and in writing with commanders, Unit Deployment Managers, and deployed airmen daily
• Controlled and maintained multiple databases including MANPER-B System and DCAPES
• Trained Unit Deployment Managers (UDM) on IRs mobilization requirements and mission readiness for call-ups according to USAF guidance
• Prepared orders and receipts for purchase of equipment and uniforms; maintained records and purchase logs for tracking purposes
• Identified and resolved readiness issues; developed reports and spreadsheets to monitor and identify problems; resulted in 82% increase of readiness rating
• Served as Status of Resource and Training(SORTS) Monitor Supervisor: Kevin Jackson 478-***-****)
Okay to contact this Supervisor: Yes
622d Mission Support Flight Air Force Reserve Command 150 Perry Street
Robins AFB, GA 31098 United States
11/2001 - 05/2005
Salary: 30,000.00 USD Per Year
Hours per week: 40
Series: 1702 Pay
Plan: GS Grade: 07
Education and Training Specialist, Air Reserve Technician (ART) (This is a federal job) Duties, Accomplishments and Related Skills:
• Managed unit Career Field Education and Training Plans (CFETP) and Air Force Job Qualification Standards (AFJQS)
• Collected and analyzed job performance data; developed and evaluated Education and Training programs
• Researched, reviewed, and prepared documents in accordance with Air Force regulations, standards and procedures
• Prepared directives to manage and control Education and Training programs; organized programs accordingly
• Identified training needs for personnel; notified career field managers of personnel’s training requirements
• Determined the adequacy of existing programs and courses; validated or revised programs
• Researched and decided on most cost effective method to deliver education and training
• Prioritized objectives for programs and courses; created course materials to support objectives
• Trained and briefed assigned staff and personnel requiring training on education and training programs as well as policies
• Screened training records for completeness and accuracy; annotated and corrected deficiencies Supervisor: Troy Mills 478-***-****)
Okay to contact this Supervisor: Yes
622d Mission Support Flight Air Force Reserve Command 150 Perry Street
Robins AFB, GA 31098 United States
11/1998 - 11/2001
Salary: 300.00 USD Per Month
Hours per week: 4
Customer Support Specialist, Air Force Reserve
Duties, Accomplishments and Related Skills:
• Performed personnel actions and completed requests for personnel actions such as separations, retirements, and promotions for accuracy and completeness
• Monitored and managed supervisor calendar ensuring any suspense date was met
• Received and handled all incoming mail and distributed to appropriate office or staff
• Processed retirements and separations documentation, including high year tenure
• Reviewed and prepared correspondence and other administrative duties within the organization
• In-processed and briefed personnel upon enlistment; acquired necessary information for personnel records; conducted new hire orientation
• Received telephone calls and responded to inquiries
• Processed incoming/outgoing correspondence, AF materials, publications and regulations
• Assisted individuals with employment processes; scheduled interviews and callbacks
• Created and maintained members personnel files
• Assisted with new employee orientation training; informed employees of benefits and pay policies; assisted in ensuring enrollment forms were completed and accurate
• Compiled data of applicants, employees, and external agencies ensuring compliance with financial, legal, and administrative requirements
• Copied, filed, and prepared correspondence; performed file maintenance and book keeping using electronic and hardcopy files
• Generated and processed letters, reports, forms, applications, and other documents utilizing excel, spreadsheet and Microsoft word
• Inventoried handbooks, applications, and personnel forms; replenished stock as needed
• Scheduled and attended meetings, conferences and workshops to enhance job performance
• Gathered and analyzed applicants factual information to assist with hiring process
• Communicated clearly and concisely based on factual analysis; both orally and in writing Supervisor: Kevin Jackson 478-***-****)
Okay to contact this Supervisor: Yes
Education:
Columbia Southern University Orange Beach, AL United States Bachelor's Degree 08/2017
Major: Human Resource Management Minor: Business Administration Community College of the Air Force Maxwell AFB, AL United States Associate's Degree 04/2005
Major: Education And Training Management
Community College of the Air Force Maxwell AFB, AL United States Associate's Degree 08/2004
Major: Human Resource Management
Job Related
Training:
• USAF Non-Commissioned Officer Academy, 2009
• Education and Training Apprentice, 2003
• Personnel Craftsman, 2002
• Instructor Training, 1993
• Primary Leadership Development Course, 1992
• Army Personnel Administrative Specialist Course, 1988 References:
Name Employer Title Phone Email
Hollie Mason United States
Air Force
Senior Master
Sergeant
478-335-
8565
Michelle
Henderson,
Retired Air Force United States
Air Force
Civilian 478-335-
6485
********.*********@**.**.***
Kevin M, Jackson United States
Air Force
Superintendent 478-335-
1691
*****.*******@**.**.***
Zulma Taylor United States
Air Force
Senior Master
Sergeant
770-710-
2117
*****.******@**.**.*** Indicates professional reference
Additional
Information:
COMPUTER SKILLS
Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) Military Personnel Data System (MILPDS)
Virtual Personnel Center-Guard Reserve (VPCGR)
Personnel Records Display Applications (PRDA)
Air Force Fitness Management System (AFFMS)
Air Reserve Component Network (ARCNet)
Air Reserve Order Writing System (AROWS)
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