Bilingual (English-Spanish) Microsoft Office - Professional

VICTORIA L. JOAQUIN

**** ****** ******

Findlay, OH 45840

Cell Phone: 419-***-****

CAREER OBJECTIVE: A managing position in the Business/Administration Field. EDUCATION: University of Findlay, Findlay, OH: Sophomore.

(Course of Study Major: Business Management Major) Weslaco High School, Weslaco, Texas: Diploma

C.B.M. Education Center, San Benito, Texas: Diploma

(Administrative Office Specialist)

Bank Teller Seminars (Attended 5 in Harlingen, Texas) Bank Credit Card Merchant Seminars (Attended 4 in Harlingen, Texas) Bank New Accounts Seminar (Attended 4 in Los Fresnos, Texas) Bank IRA Seminar (Attended 4 in Pharr, Texas)

Bank Loan Processing Seminar (Attended 8 in Pharr, Texas) Bank Administrative Assistants Seminars (Attended 10 in McAllen, Texas) Bank Administrative Assistants Seminars (Attended 10 in Harlingen, Texas) EXPERIENCE:

1999- Present: MARKET SPECIALIST / MANAGER (SPECIAL PROJECTS)

/ADMINISTRATION FREEDOM MACHINERY CO. GRAND RAPIDS, OHIO Responsible for doing company errands; A/P; QuickBooks 2000; Purchase Orders; Invoices; Access Data Entry; Special Reports on Excel; Answering Multi-Telephone Lines; Typing Correspondences; Making Labels; Photo Copying; E-mailing; Faxing; Filing; Ordering Merchandise; Advertising; Internet Surfing for purpose of expanding our Database, looking for new customers, etc. Website Updating; Uploading & Downloading information and/or photos; Doing Quotations on Machinery as per Salesman; Writing checks; and or any other task that is needed of me to do; Translation – Helping with our International Customers on the job-site or at office meetings, as well as, translating quotations/commercial documents/invoicing/contracts and other correspondences.

1995-1999: ADMINISTRATIVE ASSISTANT/ CUSTOMER SERVICE REPRESENTATIVE NORWEST/FIRST VALLEY BANK, PHARR, TEXAS Responsible for doing company errands; Pulling Credit Reports; Wire Transfers; Filing; Auditing; New Accounts (Checking, Savings, Cds, IRA’s, etc.); Phone Loan Applications; Loan Processing for different type of Loans (Commercial, Consumer, Personal, Real Estate, etc.); Calling Past Dues; Public Relations; Selling different Bank Products; Filing; Data Entry; Working NSF List for Loan Officer; Making Logical Decisions when Loan Officer was not available; Reading Credit Reports; Opening a Cash Box when needed; Sending Turn Downs to Credit Reporting Agencies; Credit Card Processing; Canadian Items Processing; Large Items; Monetary Items; Notary Public (State of Texas); Customer Service; Helping Tellers when needed; Auditing Vault and Tellers;

1994-1995: COMMERCIAL TELLER, HARLINGEN NATIONAL BANK, HARLINGEN, TEXAS

Responsible for taking large Commercial Deposits; Balancing Cash Box; Federal Tax Deposit; Auditing Vault; Tellers; Back-Up Head Teller; Cashing Checks; Making print-outs of Accounts; Credit Cards; Canadian Items Processing; Answering Telephone; Customer Service; Vault. 1992-1994: BOOKKEEPER/PROOF OPERATOR, FIRST NATIONAL BANK OF LA FERIA, LA FERIA, TEXAS

Responsible for Reconciliation of DDA Accounts; NSF’s; Valley Clearing Items Processing; Federal Clearing Items Processing; Credit Card Processing; Large Items; Filing New and Closed Account Cards; Auditing; Distribution of Daily Reports to Officers; Proof Operator; Research; Customer Service; Safety Deposit Boxes; Filming; Answering Telephone; Verifying Cash Ins and Cash Out Totals; Fiche; Vault; Bookkeeping; ATM Balancing; Data Entry; Back-Up Teller; Bank Statements; Helping Head Teller with special Reports for Board Meetings; Wire Transfers. SKILLS:

Characteristics: Dependable; trustworthy; able to meet deadlines with or without supervision; Very detailed oriented; outgoing personality, easy to get along with people; own transportation; Knowledgeable-Experience (over 20 years): Administration/Office Duties; Bookkeeping; Programs: Microsoft Office / Professional XP –Windows, Access, Excel; PowerPoint; Publisher; QuickBooks; Adobe Acrobat Professional (PDF); Word; Microsoft Outlook; Internet Explorer; Typing; Data Entry; Teller Machines; Encoder Machine; Advertising; Web Site Updating; WinZip; Bilingual (English-Spanish);

REFERENCES:

Jennifer L. Harris, Administrator Director

Findlay, OH 45840

Phone: 419-***-****

Gari A. Ruth, Vice President

Metamora, OH 43540

Phone: 419-***-****

David Liu

Perrysburg, OH 43551

Phone: 419-***-****

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