Parts and Service Director
Resume:
PROFESSIONAL SUMMARY
As you will be able see in my enclosed resume that much of my skills and experience is relevant to this position. Automotive Industry professional, offering demonstrated results in positions of considerable responsibility. During my employment history I have gained solid analytical and problem solving skills. I was employed by Ford Motor Company and General Motors Corporation as an Executive Manager. I have been responsible for identifying and resolving financial issues, as well as consulting and generating innovative methods to improve processes. Confirmed expertise in surpassing goals, attaining corporate objectives and exceeding customer expectations in highly competitive industries. Willing and able to learn new concepts.
I feel that the analytical, leadership and teamwork abilities I’ve gained through my experience have provided me with the tools and skills necessary to perform well with your corporation and will allow me to make a significant contribution to your firm.
INDUSTRY EXPERIENCE
Parts and Service Operations.
Consulting Automotive Business.
Operation of Law Enforcements Store..
New and Used Vehicle Operations.
Consulting in Internet Sales.
Training Automobile Dealership Staff.
Real Estate Sales.
Proficient with all Microsoft Applications.
Key Account Management Development.
POSITIONS HELD
Service Manager.
Parts and Service Director.
General Manager.
Executive Manager.
Business Consultant and Training.
KEY STRENGTHS
Business Development Maximize sales opportunities
Employee Training Sales Marketing Excellent interpersonal/presentation skills
Forecasts and controlling expenses Develop Diverse Market and Industry programs
Implement sales and marketing strategy to achieve goals Employee scheduling, labor cost controls
Product development, inventory control and turn Analytical problem-solver
Research, plan and implement sales Public Relations
Customer retention programs Bilingual (Spanish)
Analysis on salespersons performance versus forecast Training Company Personnel and Management
Trainer for the American Red Cross Disaster Cycle Services
SELECTED ACCOMPLISHMENTS
Consistently developed new business.
Broke established sales records several times.
History of increasing sales year after year.
Established a strong leadership and positive presence within the company.
Recognized by management as truly strong in sales and business development.
Directly involved in selection, interviewing and hiring process for sales management personnel.
CAREER EXPERIENCE
REALTOR. First Team Real Estate Year 2015
Anaheim Hills, CA 92808
Help home owners through the process of buying or selling a home, negotiating a sale or acquiring the perfect investment property.
Executive Manager. General Motors, Motors Holding Division Year 2014
Novato Chevrolet, Novato California 94945
Managed the operations of the fixed and variable departments with processes and procedures, bringing the stores’ performance to a level so it could be marketed to new dealer.
Owner: Years 2008 to 2013
Force Tactical, Simi Valley, California
Managed the day to day operations of one of California’s largest Law Enforcement/Military suppliers.
Dealer Principal/Owner. Years 2007 to 2000
Simi Valley Pontiac GMC Buick, Simi Valley, California
Managed the day to day operations of the fixed and variable departments and developed a highly skilled management team. Achieved General Motors “Mark of Excellence” Award and was continually recognized for excellent Customer Satisfaction.
Executive Manager. Years 1999 to 1996
General Motors, Motors Holding Division
Miracle Mile Chevrolet, Pontiac GMC Buick, Los Angeles, CA.
Valley Pontiac GMC Buick, North Hollywood, CA.
Northridge Cadillac Oldsmobile, Northridge, CA.
Puente Hills Pontiac GMC Buick, City of Industry, CA.
Simi Valley Pontiac GMC Buick Simi Valley, CA.
Managed the operations of the fixed and variable departments with processes and procedures, bringing the stores’ performance to a level so it could be marketed to new dealer.
EDUCATION
UCLA Anderson Business School (1995)
Selling Skills – Cost Controls - Advanced Business Development Strategies – Merchandizing - Forecasts and controlling expenses - Sales and marketing strategy - Labor cost controls - Product development - Inventory control and turn.
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