Medical Assistant Customer Service

Ms. Lynnee’ Henry

*** ******** ****, **

Washington, DC 20001

Direct Phone: 240-***-**** Additional Line: 202-***-****

E-Mail: ******.*****@*****.***

Professional Summary: Highly skilled career professional with excellent customer service and clinical experience in various specialty offices and internal medicine. I’m very proficient in all documents/ record maintenance to ensure accuracy and patient confidentiality. I’m also aspiring to pursue goals educationally.

SUMMARY OF QUALIFICATIONS & STRENGTHS

Exceptional Multitasking Abilities and able to prioritize effectively to achieve immediate and long terms goals

Works well independently and also as a team-player, takes initiative, and extremely dependable

Self motivated adapts easily to new concepts and responsibilities

EDUCATION:

Radians College Sanz School Spingarn Stay High School

Washington, DC Washington, DC Washington, DC

Certified Medical Assistant High school Diploma

(CPR Certified)

WORK EXPERIENCE

APPS Paramedical Services Rockville, MD 3/2015-Present

Examiner

Performing phlebotomy, and basic examinations on clients in their homes or places of business.

Aerotek Scientific Rockville, MD 3/2015- Present

Registered Medical Assistant

Working in an ENT surgery department, I triaged patients, including babies and young children

Performed blood draws

Assisted physicians with minor in-office procedures

Set up trays for biopsies, debridements, frenotomies, and endoscopies

Medical Faculty Associates at GWU Washington, DC 10/12 to 10/2014

Certified Medical Assistant

In an urgent care/Internal Medicine facility, I assisted physicians by triaging patients

Performed EKG’s

Assisted with exams

Performed ear lavages

Administered injections

Wound care

Admin duties included patient check in

Basic billing and coding

Medical Personnel Services

Georgetown Hospital Washington, DC 03/10 to 6/12

Clinical Technician

Assist with preparing patients for the OR.

Take vital signs on preoperative patients

Start and remove IVs

Perform phlebotomy and take vital signs on preoperative patients

Patient Transport

Howard University Hospital Washington, DC 11/06 to 10/09

Lead Medical Assistant

Supervisor of office lab and lab operations, including problem solving with main lab and inventory keeping.

Supervised and trained externs, assisted several physicians with examinations and other required duties.

Performed phlebotomy and administered injections to infants, children and adults

Administrative duties included appointment setting, preparing referrals, creating and addressing task using Allscripts.

TRAININGS AND SOFTWARE USED

Microsoft Word, Med Connect, Centricity, All Scripts electronic medical record, Excel, Data Entry and Outstanding Internet navigating skills.

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