Customer Service Manager
Resume:
October 2005 to January 2007
February 2001 to June 2005
January 1996 to December 2000
August 1993 to April 1996
Bridgette Canty
Summary
Experienced Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. adept at problem solving, customer service and hiring and training hardworking, quality staff. Highlights
Retail inventory management
Accurate cash handling
Store opening and closing procedures
Store operations
Recruiting and interviewing
Conflict resolution skills
MS Office proficient
Outstanding communication skills
Team-oriented
Experience
Lengths Salon and Beauty Store
Retail Salon Manager
Cheektowaga, NY
Addressed customer inquiries and resolved complaints.Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained all new assistant managers on store procedures and policies. Beauty Eternity
Sales Associate and Hairdresser
Cheektowaga, NY
Delivered excellent customer service by greeting and assisting each customer.Stocked and restocked inventory when shipments were received.
Washed and Styled customers hair. Installed and removed hair extensions. Wendel Duchscherer
Accounting Clerk
Cheektowaga, NY
Researched and resolved billing and invoice problems.Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. INSTALLS INC.
Accounts Payable Specialist
Buffalo, NY
Processed an average of 500 invoices per month for a large-scale organization.Reduced time and costs and increased efficiency by introducing new accounting procedures.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.
Fillmore Cleaning
Owner
Buffalo, NY
Directly responsible for managing all administrative and financial functions of business. Responsible for submission of proposals to various agencies. Final approval of business contracts and marketing strategies.
Sisters Hostipal
Medical Office Assistant
Buffalo, NY
Completed and submitted clinical documentation in accordance with agency guidelines.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
762 Beach Road, Cheektowaga, NY 14225 - 716-***-**** (H) - 716-***-**** (C) - **************@**********.*** Education
Cosmetology License
Medical Office Assistant Diploma
Medical Office Assistant Certificate
Working on Business Degree
Contact this candidate