Office Manager, Executive Assistant
Resume:
Tracey A. Karl
Hope
Pass
*
Hermitage,
TN
37076
**********@*****.***
*
(615)
260- 8437 Dynamic,
vastly
skilled
individual
with
management skills and over
25
years of professional
experience
including
organization,
communication and
relationship-building.
Dear
Hiring
Professional:
I
am
in
the
process
of
searching
for
a
new
opportunity
while
relocating
to
the
Tampa
area to
be
with
my
family.
I
saw
your
posting and
immediately thought, “they’re
talking about
me”.
I
feel
certain
I
am
qualified
to
fill
this
position
with
the skills I possess. I
firmly
believe that
I
am
a
perfect
fit
for
this
important
role
and
can
excel
at
any
task.
I
worked
closely with
executive
personnel
including,
the
Clinic
Manager
with
Centerstone
Mental
Health for over 12 years as well as the Director for the TN Conference while keeping discrete and confidential information.
My
reputation
as
an
important
team
member
who
always
gets
the
job
done
comes
from
my demonstrated
ability
to
multi- task.
I
have
been
noted
for
my
communication
and organizational
skills
and
my
ability
to
lead
and
direct
employees
in
a
manner
that
supports them
while
adding
to
the
welfare
of
the
company. I
would
like
you
to
know
that
I
am
a
person
of
integrity
and
willingness
to
learn,
as
well
as adding
to
the
success
of
the company, which I am employed. I
would
welcome
the
opportunity
to
speak
with
you
to
discuss
the
job
and
how
I
can
fill
the position
to
your
satisfaction.
Feel
free
to
call
me
on
my
cell
phone:
to
set up an
interview
at
a
time
that
is
convenient
for
you. Thank
you
and
I
look
forward
to
hearing
from
you
soon. Sincerely,
Tracey
A.
Karl
P.S.
Thank
you
for
taking
the
time
to
review
my
cover
letter.
I
sincerely
believe
I’m a
perfect
fit
for
this
position
and
your
company.
I’d
welcome
the
opportunity
to prove
this
to
you
by
scheduling
an
interview
at
your
convenience.
Please
call
me at
Thank
you
again
for
your
consideration. T
R
A
C
E
Y
A.
K
A
R
L
Tracey A. Karl
4736 Cape Hope Pass * Hermitage, TN 37076
**********@*****.*** * 615-***-****
PROFILE
Dynamic, vastly skilled individual with management skills and over 25 years of professional experience including organization, communication and relationship-building.
PROFESSIONAL EXPERIENCE
OFFICE MANAGER/Executive Assistance
TN Conference of the United Methodist Church
Feb. 2013 – Present Nashville, TN
Reason for leaving: Moving to be with Family
• Supervise Office Staff of 15+
• Coordinate office operations and procedures
• Coordinate/organize events, including travel and lodging
• Maintain office staff by recruiting, orienting & training
• Constant communication with the Director
• Prepare financial reports
• Maintain office budget and record all expenses
• Design and implement office policies
• Oversee and approve time and attendance
• Inventory Control
• Contributes to team effort by accomplishing goals set OFFICE MANAGER
Centerstone Mental Health Nashville, TN
June 2004 – Jan. 2013 Reason for leaving: New Opportunity
• Supervised & managed 100+ employees
• Organize and coordinate office operations and procedures
• Assign and monitor clerical and secretarial functions
• Evaluates and manages the performance of each employee
• Oversee the recruitment procedure of new candidates
• Train and orient new employees
• Maintains office budget and records all expenses
• Ensure personnel files are up to date and secure
• Meet with the senior management (Regional Director, Clinical Directors & Clinic Manager)
• Maintain 25,000 sq. ft. office & equipment
• Update health and safety policies and ensure they are being adhered to
• Handling customer complaints and inquiries
• Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance
• Resolve disputes in the office
• Prepare timesheets and approve time off requests for office coverage
PROFESSIONAL
KEY SKILLS
Office Management
Team Building & Supervision
Organization
Communication
Implement Policy and Procedures
Report and Document Preparation
Spreadsheet / Database Creation
Bookkeeping/Payable and Receivable
Records Management
Event and Meeting Planning
Inventory Management
Expense Reduction
ADDITIONAL SKILLS
Mac and PC Proficient
Google Chrome and Outlook
Microsoft Office Products
Numbers and Pages Products
Adobe Photoshop
Web Design (WIX & WordPress)
EMMA Communication Systems
EDUCATION
Mercy High School 1984-1988
Business Degree
Communications Consultant (temporary placement for vacant position) Nov. 2014-June 2015
• Design, develop and ensure the quality of written and electronic commination’s; including weekly email newsletter, social media accounts and website.
• Develop strategies to maintain a positive church image and continued visibility in the community.
CENTERSTONE MENTAL HEALTH (cont.) Nashville, TN 37217
(09/05 – 08/07) Administrative Assistant
• Report to the Regional Director, Clinic Manager and Office Manager
• Prepare financial reports
• Prepare memorandums, and correspondences
• Schedule appointments, meetings and conferences
(06/04 – 09/05) Front Office Receptionist
• Assist several providers in daily operation of office
• Customer relations
• Schedule appointments
• Process prescriptions
• Patient relations
• Patient check-in and checkout
• Receive payment for medical billing
• Receive and distribute telephone requests
• Day-to-day clerical operations
(12/03 –6/04) TENNESSEE STATE DEPARTMENT OF TRANSPORTATION Nashville, Tennessee 37243 Title: Administrative Assistant Reason for leaving: Temp Position
• Receive and distribute telephone requests
• Prepare memorandums, and correspondences
• Schedule appointments, meetings and conferences
• Prepare timesheets, purchase orders, & travel vouchers
• Routing of mail
• Special shipment preparation
• Day-to-day clerical operations
(01/02 – 05/02) CAPITAL CARE MEDICAL GROUP Niskayuna, New York 12308 Title: Medical Receptionist / Secretary Reason for leaving: Moved to TN
• Assist several doctors in daily operation of office
• Receive and distribute telephone requests
• Schedule appointments
• Process prescriptions
• Patient relations
• Patient check-in and checkout
• Receive payment for medical billing
• Day-to-day clerical operations
(08/99-10/01) IMAGE EXPRESS SIGNS, INC. Scotia, New York 12302 Title: Production Manager / Office Assistant Reason for leaving: Business closed
• Sales
• Customer relations
• Prepare invoices, quotes and correspondence
• Design
• Receive and distribute telephone requests
• Production of signs
• Supplies & inventory control
(07/97-08/99) CURBELL INDUSTRIAL PLASTICS Latham, New York 12110 Title: Secretary / Receptionist Reason for leaving: Opened business
• Receive and distribute telephone requests
• Customer relations
• Accounts receivable
• Prepare memorandums, reports, quotes and sale summaries
• Process purchase orders
(1989-1997) N.Y.S. ASSEMBLY HUMAN RESOURCES DEPARTMENT Albany, New York 12248 Title: Secretary / Receptionist Reason for leaving: State lay-offs
• Assist the Director, Special Assistant and Coordinator of Support Services
• Receive and distribute telephone requests
• Input Time and Attendance
• Recruitment and Training Operations
• Day-to-day clerical operations
T
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A.
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