BIANCA D. COLE
HOUSTON, TX *****
832-***-**** ********@*****.***
OBJECTIVE
To obtain a full-time human resource position within a hospital/healthcare organization. I also have experience managing personnel the training management process for newly hired individuals within the Permits Department at Office of the Chief Medical Examiner. I am to build on my experience in talent acquisition training new hires and utilize my educational background.
EDUCATION
M.B.A. – Healthcare Administration
Southern Nazarene University, Bethany, OK
June 2015
Certificate of Achievement awarded for outstanding Leadership & Service
B.S. Biological Science
Oklahoma State University, Stillwater, OK
December 2010
EXPERIENCE
Lead Investigative Assistant January 2013 – July 2015
Office of the Chief Medical Examiner 1115 W. 17th St. Tulsa, OK 74107
Served as part of the interview team for all hires in the department.
Worked closely with administration to train and build employee retention.
Arranged and maintained training materials for the newly hired employees in organization and a 100% retention rate sustained in all recommendations
Arranged and organized several company events within our community.
Public Benefit Coordinator October 2011 – December 2012
University of Oklahoma Medical Center 700 NE 13th St, Oklahoma City, OK 73104
Collaborated with patients’ family to ensure efficient processing of applications and forms.
Worked with various healthcare agencies to aid patients in qualifying for assistance from government programs to help with hospital bill payment.
Unit Assistant-Emergency Department June 2007-July 2011
Stillwater Medical Center 1323 West 6th St, Stillwater, OK 74074
Oversaw the training of secretaries in the emergency department to develop the proper understanding of hospital policies and protocols.
Worked closely with various health care professionals to ensure the patients were receiving the care needed.
SKILLS
Team leader, Mediator, Adaptability, Problem Solver, Relationship developer, Event Organizer
Additional Education
Effective Communication Skills in Management Course – November 2014