CURRICULUM VITAE
BHUMIKA CHOUDHARY
Email:*********@*******.***
JOB OBJECTIVE
Seeking assignments in Retail Administration, Banking Finance & Human Resource sector with an Organization of high repute.
PROFILE SUMMARY
An astute professional with experience of nearly 4 years in the domain of Retail Administration, Finance, in varied sectors, i.e. Corporate multinationals, Bank, Retail organisations, etc. with a track record of proven ability to constantly challenge and improve systems and processes.
Worked on certain challenging assignments, devised innovative models, interventions and delivered them successfully in lieu & above the expectations of the Management.
Deft in conducting analysis to assess the results & profitability implications, identifying business risks & implementing effective mechanisms to mitigate the same.
Excellent written and spoken communication skills, strong analytical skills and attention to detail, ability to interpret and condense information from multiple data sources.
An effective communicator with client relationship management skills with ability to relate to people at any level of business and management.
Ability to work without the need for direct supervision, multi-tasking, and timely completion of all assignments
CORE COMPETIENCIES
Fostering Teamwork
Empowering Team members
Customer Orientation
Diagnostic information gathering
Analytical thinking
Strategic thinking
Initiative
ORGANISATIONAL EXPERIENCE
FUTURE GENERALI INSURANCE COMPANY,MUMBAI
SR.MANAGER-FINANCIAL PLANNING May’09-Dec’11
Role
Retail Merchandising: Ensuring the correct positioning of the products so as to increase the impulsive buys off the shelves.
Operations: Monitor and evaluate buying trends across stores and develop plans and achieving performance indicators, including expense control and payroll activities.
Recruitment & training of staff.
Introducing innovative ideas requires in steering operations to achieve profit obejectives.
Managing & leading the sales and service team of Big Bazaar
Ensuring increase in leads generation from Big Bazaar
Providing technical & product trainings to the Big Bazaar team members working on-the-floor
Monitoring sales of insurance in Mall Assurance Channel
Enhancing customer awareness about the products & expanding knowledge through sharing
Handling escalated customer grievances, complaints & providing resolutions
Ensuring up-to-date & well maintained MIS database (Documentation & underwriting)
Managing up-selling and cross selling
Dealing in claims settlements
CITY BANK, (BIRLA SUN LIFE-INSURANCE)
Management Trainee March’08-April’09
SPECIAL ACHIVEMENTS
Received Pan India No. 1 Award in Malaysia (Premium Topper)
Qualified for International Convention in Dubai (amongst Top 10 Pan India)
Won ‘Wheel of Fortune Contest’ for the period between 1st July’ 2010 to 31st Aug’ 2010
Awarded with ‘Highest Selling Premium’ in the M/o Nov’2009 in SIC category
PROFESSIONAL TRAINING PROGRAMMES/CERTIFICATIONS
Successfully completed an intensive ‘Programme on Business Etiquette and Grooming’ by Mr. Minocher Patel, Founder Director, Ecole Solitaire.
Completed ‘Simulation based e-learning Programme’ built in conjunction with Imparta, London Business School, Insead, and Neil Rackham (Spin Selling) in the area of Large Account Sales facilitated by Stratecent Consulting Co.
Attended 250 hrs. ‘Performance Based Leadership Development Programme’ conducted by Stratecent Consulting Co. comprising of the following skills:
Problem Solving
Spin Selling (Large Account Sales)
Business performance measurement
Systems Thinking
Negotiation Skills
EXTRA CIRCULLAR ACTIVITES
Participated in Jimmy Carter’s Work Project’ 2006 at Malavli, Lonavala as a volunteer
Attended ‘All India Retail Summit’, entitled as ‘Retail In Detail’ held at Mumbai
Received a number of academic awards & Certificates of merit at school level.
Received GARGI Award ( Government of Rajasthan Award to Meritorious Students)
Hosted and participated in quizzes, debates and cultural events at college level
Worked for a river clean-up project for an NGO, i.e. International Organization of Coastal Clean-up, Pune, Maharashtra
Active participation in 'Green March' towards Environmental Awareness Campaigns organised at Udaipur, Rajasthan
Completed Summer Project of 2 months duration in Vishal Mega Mart, Udaipur on ‘Customer Relationship Management’
EDUCATION
2008: PGDCS/MBA (Retail) from INDRA COLLEGE, PUNE.
(Completed MBA in First division)
2005: MSC (Fisheries) from M.L SUKHADIA UNIVERSITY,UDAIPUR
(Completed MSC as TOPPER)
Personal dossiers:
Date of Birth : 5th Dec, 1982
Nationality : Indian.
Marital Status : Married
Location Preference : Delhi/NCR