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Manager Customer Service

Location:
Florence, AL
Salary:
70-120k
Posted:
August 08, 2015

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Resume:

Wade Kelley

**** ******** **. *** **** C

Florence, Al. 35630

256-***-****

Career Objective: As a leader, my goal is to provide a safe, efficient, cohesive, and productive team environment for all employees. My objective is to find a position where my varied skills would provide a mutually beneficial relationship between myself and employer.

Summary of Qualifications: Experience includes Management, Operations, Engineering, Product developement, Fabrication, Construction, Finance, Purchasing, Marketing, Sales, and Strategic Planning.

Excellent Human Resources Development skills as well as Human Relations Management skills.

Familiar with all facets of steel sales, fabrication processes, and construction.

Familiar with all aspects of logistics, DOT regulations, and procedures.

OSHA intructor classes and LO/TO class from TVTC training center.

Professional Experience:

6/2012-07/2014 Monarch Tile - Florence, AL

Safety Coordinator and Shipping/Receiving Supervisor

Implementation of Safety Plan and Initiatives

Scheduling of all outbound and inbound shipments, FTL and LTL

25 direct reports

Inventory tracking in WMS system

07/2010-01/2012 Nichols Aluminum - Decatur, AL

Plant Supervisor

70 production employees, 20 maintenance employees

Daily production scheduling of coating line, and slitting line.

Implementing Lean/Six sigma and 5S projects.

Inventory control and analysis.

Quality Control, ISO 9001 quality inspections with aluminum parts, camber, center buckle, i-units, gauge. Prepare written work instructions and documenting noncomformance issues.

07/1993-07/2010 Oakland Metal Buildings - Florence, AL

Director of Operations: 01/1995-04/2010

Director or Purchasing/QA Manager / Customer Service Manager: 07/199*-**-****

Implementing business strategies, cost analysis, marketing, sale, and budget.

Maintain IAS accreditation quality system, manuals, internal and external audits, prepare written work instructions, inspection consisting of CWI elements, micrometer, hardness tester, chemical inspection, engineering specs.

Noncomformance and 5 why implementation.

Inspection of all incoming steel, for tolerances meeting requirements for AISC inspection. Gauge, hardness, camber, tensil strength, color, grade.

Steel negotiating both domestically and internationally.

Installed state of the art C/Z Line

Installed new beam line

MBMA Platinum Safety award ( 3 years)

Skills Summary:

Plant Management

QA Management (ISO 9001/ IAS)

Safety Management (OSHA and LO/TO certification)

Purchasing Management ( Domestic and International)

WMS/ Red Prairie Implementation.

Excel, Word, Powerpoint, and MAS 90

Safety plan initiatives and implementation.

Auto Cad and Architectural Drawings.



Contact this candidate