Customer Service Assistant

IRENE GARRETT

*** ************* **** • HONOLULU *6818

360-***-**** • *************@*****.***

My Qualifications

•Awarded for my skills with guest and patients in previous jobs

•1+ years of assistant management experience including responsibility of 5 members of a sales team

Professional Experience

Oahu Nature Tours, Honolulu, Hawaii October 2014 – Present

Reservationist/ Executive Office Assistant

•Making reservations

•Scheduling

•Emailing customers- confirmations, helping unsatisfied customers

•Coordinating tours for cruise ships for their guest coming to the island

•Some accounting

Tacoma General, Tacoma, Washington September 2010 – June 2014

Nurses Assistant

•Patient care- daily needs, taking vitals, making them comfortable

•Charting on behavior

Jaguar, Land Rover, Volvo, Fife, Washington January 2009 – May 2009

Internet Assistant Manager

Helping Sales Taking Internet leads, distribute them to sales team Emailing potential car buyers Posting Pictures of car inventory

Jaguar, Land Rover, Volvo, Fife, Washington July 2007 – January 2009

Receptionist

•Filing

•Cashiering

•Greet Guests

•Answering Multi-phone lines

Education

University of Phoenix, Honolulu, Hawaii September 2014 – Present

Bachelor of Business in General Management: Estimated Graduation, September 2016

•Business Communication

•Intro to Computer Applications and Systems

•Critical Thinking and Decision Making in Business

•Organizational Behavior for Managers

•Ethical and Legal topics in Business

•Statistics for Decision Making

Pierce College, Lakewood, Washington April 2011 – June 2014

Associate of Arts

3.0 GPA

•Intro to Philosophy

•General Phycology

•Intro to Phycology Personality

•Lifespan Phycology

•Public Speaking

•Human Stress

•Intro to Sociology

•Intro to Statistics

•English- Argument/Research

•Intro to American Sign Language

Additional Information

•Skills: professional communication, excel, word, power point, 35-40 WPM, scheduling, organized, fast learner, eager to learn, customer service, punctual, dependable.

•Certifications: Certificate in Nursing Assistant, CPR

•Languages: Some ASL

•Volunteer Work: Cleaning up parks and planting new trees and bushes, animal shelters, FRG- Family Readiness Group in my army spouse community

•Personal Hobbies: Playing with my son, walking my dogs, spending time with family, spending the day at the beach, crafting, photography, cooking, reading, traveling

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