Sales Management

Professional Experience

CAREER CHRONOLOGY

ORGANIZATION DESIGNATION DURATION

UAE - Experience:

Source One InfoTech.

India - Experience:

NTT DATA India E.A.S. (P) Ltd.

Business/System Analyst, Duabi.

Business Analyst

Jun’14 to till date.

Mar’12 – May’14.

Bank of America - BACS (P) Ltd India. Business Analyst (ITS-GDCE) Aug’ 08- Dec’11. I.B.M Daksh (P) Ltd India. Work Flow Management (Lead in IT/F&A) Dec’ 06 - Mar’ 08. First Indian Corporation (P) Ltd India(Cognizant)

H.D.F.C Bank (P) Ltd India.

Senior Associate in Reporting

Processing Executive

Feb’ 05 - Dec’ 06.

Jul’ 03 - Jun’ 04.

SHAIK HUSSAIN

U.A.E CELL: +971 – 055*******.

EMAIL:***************@*****.***

BUSINESS/ REPORTING/ MIS ANALYST FOR

IT/BANKING/FINANCE & WORK FORCE MANAGEMENT

ELECTRONIC INVOICING & PAYMENTS

SAP-SD, SAP-SECURITIES/WM & ABAP/CA.

ORACLE, ARIBA TOOL & ADVANCE EXCEL./MACROS

MBA (FINANCE) - B.COM (COLLEGE TOPPER).

GLOBAL SUPPLIER MANAGER CERTIFICATION FROM

BANK OF AMERICA.

SUPPLY CHAIN MANAGEMENT ACTIVITIES

Total 10years of expertise professional experience in IT/ITS/BPO towards IT/ Banking/Oil & Gas Petroleum &Energy related industries and out of which 7 years of sound experience as Business Analyst/Work Force Management/MIS Reporting Analyst and 3+years of commendable exposure on SAP R/3 ERP environments to deals with Sales & Distribution, Securities, Warehouse Management, Logistics & Execution and ABAP (Cross Applications). Expertise on IT Backend operation for Oil

& Gas Petroleum & Energy related industries.Possess largeSpectrum of experience in Electronic Vendor Invoicing, Risk Management, and Supplier Governance. Can undertake difficult mandates and meet tight deadlines. Personal qualities include: rigorous, positive, good problem-solver, autonomous, persistent, adaptable, and driven. Other skills include:

Payment tuning with Nexpress,

Wires, EDI’s through SAPR/3.

Sales/Billing /Delivery data collection

in SAP and publish on a daily basis.

VOC/LOB survey analysis and

conducting discussion forums.

Measurement of Productivity &

Process and SLA review.

Reconciliation of Invoices in SAP R/3.

Risk & Compliance Management.

Database Maintenance and Billing

Monitoring in SAP R/3.

MIS Reporting and Data Collection

Business Continuity Plan/LDRP review

SIPOC Reporting.

Electronic Vendor Invoicing

Invoicing through IDOCS.

Invoicing upload by LSMW.

Dash Board/Process Maps.

Capturing Ariba Tool Updates

Schedule of Events

monitoring.

RCA /Problem statements

Business & Performance

Management.

Incident reporting tracker

Management.

Supplier Management &

Governance

Spend Analysis report Publish.

Creation of Templates &

Procedures.

SAP SD/FI/MM data validation

SAP - Securities.

SAP GRC.

SAP - ABAP/CA.

SAP – WM

Share Point (MOSS)

MS Office (Access, Excel,

PowerPoint)

Oracle 8.0 and VB 6.0

Finance/resource manager

approvals consolidation.

Show case of resource /Skill set

identification across globe.

Source One InfoTech –Business/System Analyst, Dubai, U.A.E Jun’14 to till date.

Accomplishments

Business Requirement gathering for the clients in terms of ERP implementation prospective.

Identifies the Potential scope and the gaps of migration of legacy data by validating in Excel.

Presentation of project summary and hit and misses reports with MS-Office Tools.

Analysis reports on current business VS Legacy data.

Data Validation for accuracy by using VBA technics.

Automation of import and exporting different format data through database connectivity.

Documentation of Signing Off tasks relevant to the project through work flow management.

Preparation of user manuals and process MAPS.

Provide proposal to the clients to execute their business operations in an efficient manners such as automation of business scope/limitations.

FMEA analysis on data protection and placing controls.

Auditing of profiles, access authorizations and RCA for excess controls.

SLA defining with nature of problem statements and monitoring for its adherence.

Risk analysis on user ids and proposal for control parameters to mitigate severity.

Preparing business trends in graphical format with the conditional / advance filter techniques.

Maintenance of Security incidents tracker through work flow management.

Recommends for new technology strategies and potential of implementation.

Keeping up to date with technical/functional limitations and industry developments.

Preparation of problem statement and propose business solutions.

Analyzing clients' proposals and providing action plans.

Identifying the potential options for the business solutions and measuring them in terms of technical/functional scope.

Interacting with the clients to understand their business scenarios.

Involved in AS/IS & TO BE Process and analyze business blue print documents to understand the business.

NTTDATA IndiaEnterprise Application Services (P) Ltd, Hyderabad, India– Business Analyst Mar’12– May’ 14.

Accomplishments

Data collection and validation on a daily basis and publishing the project summary.

Proposal on project billing types such as Fixed /periodical based on project scope/limitations.

Identification of client strategy and capability details and publishing across NTTData.

Documentation of Signing Off tasks relevant to the project through work flow management.

Expertise in preparing of Dash Boards, Weekly Reports, Daily, Monthly Reports, Comparison Reports, Client requirement reports.

Publishing Project Status/stages reports.

Interacting with PM regarding project Status, resources gathering and Cost Center Issues.

Solving Billing issues/allocation of resources in appropriate projects based on SME.

Publishing Resource Summary Calculation Report as per organization/project structure.

Collected the data by using SQL Queries and Macros and maintained the entire NTTData and

Preparation of itinerary based on the business nature and preparation of business proposals for the needed areas in terms of technical/functional.

Recommends for new technology strategies and potential of implementation.

Keeping up to date with technical/functional limitations and industry developments.

Preparation of problem statement and propose business solutions.

Completes deliverables /projects on the agreed schedule by coordinating resources and other relevant departments.

Proposal of relevant Waterfall & Agile methodologies based on project /company nature.

Analyzing clients' proposals and providing action plans.

Translating client requirements into highly specified potential project orientations.

Identifying the potential options for the business solutions and measuring them in terms of technical/functional scope.

Implementation of Mock Business Continuity Plans.

Presentation of project summary and hit and misses repots.

Maintenance of Security incidents tracker through work flow management.

Show case/Identification of similar projects/country/facilities setups.

Competitor analysis in terms of project cost /resource bids.

Publishing of Voice of Customer/Clients survey Summarize report s.

Circulation of newsletter on frequent intervals with project status/achievements.

Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction.

Ensuring that budgets are adhered to and TAT met.

Complete outline of tentative dates for project migration.

Supervision the implementation of new systems with appropriate tools.

Task Planning/co-ordination among teams and working flexibly to meet TAT.

Preparation of user manuals and process MAPS.

Maintain current and accurate record of technology hardware, software and resources.

Adopting new methods/techniques for meeting project completions and client expectations. BA Continuum Solutions (P) Ltd, Hyderabad, India–Business Analyst - (Global Delivery Center of Excellence – Supplier Governance) – Aug’ 08 till Dec’11

(A Wholly Owned Non-Banking Subsidiary of BANK OF AMERICA Management Corporation) Accomplishments

Maintaining Global Delivery Center of Excellence Share Point portal.

Automation of internal Tools through Access with VBA.

Scheduling Reports, Backups and routine Jobs through ETL-Data Stage Tools.

Efficiently monitored&provided reports on non-adherence of mandatory compliance trainings.

Key role in supplier employee terminations (off-boarding supplier resource in order to reduce the risk of unauthorized access of Bank Systems.

Conducting Operational Risk Review, with a focus on VOC received from onshore & offshore process owners. (Review Audit related documents, process flows, supervisory oversight etc).

Solely involved in High Risk Companies validation report and BGC metrics procedure implementation.

Successful in Risk and Compliance (LOBRA & LOBSA) and SIAI issues identification.

Accountable for the entire GSMP (Global Supplier Management Program) related documents tracking & storage for all related activates.

Governing of Strategic Partners (S.P) Invoices through Electronic Vendor Invoicing (EV.I) for Accenture, IBM, Infosys and TCS.

Evaluating of invoice details from IT suppliers (Accenture, IBM, Infosys and TCS).

Payment validation with Web Diva, Ariba, Insight tools.

Governing the 18 Non-IT suppliers and 4 IT suppliers based on GSMP deliverables (e.g. SAS report, Security Incident report, off-boarding reports etc.)Through Share Point Admin Portal.

Monitoring the Off/On boarding activities through Corp Directory and Windows online Request Systems.

Bank invoice Payments validation through Ariba, RAQs and BEN tools.

Associate time tracking through Clarity tool.

Effectively provided Inbound/Out bound assistance to ITPs/ BMs/Finance Contacts for Projects IDs and Change Order.

Monitoring Supply Chain Management activities for SOW.

Maintaining Global Delivery Center of Excellence Share Point portal.

Site Creation and Administration for all SPs.

Work Flow implementation.

Minutes of Meeting capturing.

Depository of all GDCE information.

Online reports & on line data base.

SPOC for Direct SOE project in share point.

Publishing of Schedule of Event and EVI Timeline Calendars.

SPOC for Supplier Information Management (SIM) tool for opportunity identification for Bank.

Subject matter expert (SME) for FG (Field Glass) tool for Electronic Vendor Invoicing.

Organizing the Bank Associates data and hierarchies’ information updation through, Hyperion, ADIM

(Associate Data Information Management), PIC (Performance Information Console) and GSS (Global Solution Suite) tools.

I.B.M Daksh Private Limited, Bangalore, India - Lead in - Work Flow Management (W.F.M in F&A) – Dec’ 06 - Mar’ 08 I.B.M Daksh Private Limited is a group of I.B.M Companies. IBM Daksh outsourcing voice-based Serves (both in-bound and out-bound) as well as back office transaction processing; It developed experience in the following cross-industry offerings for the banking, insurance, financial services, travel and hospitality, technology, telecom and retail industries. Client Information

Name : Ni-Source

Domain : Oil & Gas – Energy Solutions.

Duration : Dec’06 – Mar’08

Project Type : IT /Finance Support

Location : Bangalore.

NiSource (NYSE: NI), is an America’s premier regulated energy company, providing customer-focused energy solutions, investment-driven growth opportunities, and sustainable value for our customers, investors and employees. NiSource regulated energy businesses provides natural gas transmission, storage and distribution, as well as electric generation, transmission and distribution to a total of nearly 4 million customers located throughout a high-demand energy corridor stretching from the U.S. Gulf Coast through the Midwest to New England. NiSource shareholders benefit from our company’s unique position among Fortune 500 energy holding companies. Accomplishments:

Exceptional Bills Verification Adjustment of Invoices/Bills FAX Locations Corrections

Approvals for Invoices Data Collection MIS Reporting

Cagnos Reporting (Data Ware Housing)

Distribution and Work Allocation

SOX Controls

Database Maintenance

R.U and Hit and Miss Analysis

Designing Automated Tools

Monthly Review Meeting items

preparation

Analysis and Billing Reviews

Head Count and Leave Status

Monitoring TAT for FTE

Calculation

Employee Remarks and suggestions

reports

Peak/Zero/Negative Usage, Non Heating

Season trends analysis and Summary

Volume Summary vs. Volumes Forecast

ID Requisitions

IT Requisitions

Forecasting Volume Report

Optimum Staffing Utilization

Dash Boards/Process Charts

(ILC)Internet Labor Claims Ni

Source updating

Resource Unit Summary

Budgeted Staffing Level Vs.

Actual Staffing Level Report

Corrected the exceptional bills and Invoices generated by the Ni Source and submitted to the customers of Ni Source.

Reporting and Trend charts preparation through Cognos Queries.

Conducting Internal Cognos KT for new Joiners in Reporting Team.

Involving in preparation of TS (Technical Specification), UTP (Unit Test Plan), and Release Plan Documents.

TATs for Scheduled deliverables and routine Jobs on different intervals.

Collected the data of 60+ processors from different processes and generated the Daily reports.

Prepared Productivity, Performance Analysis, Daily, weekly and monthly reports with the help of Data Ware House, Excel Package and Access database.

Designed the Regular Reporting Structure and generated different Reports as per process requirement

Expertise in preparing of Dash Boards, Weekly Reports, Daily, Monthly Reports, Comparison Reports, Productivity Reports.

Collected the data by using SQL Queries and Macros and maintained the entire Ni Source data in Access database and provided appropriate data to the higher officials and clients as per their requirement.

Prepared Leave Tracker, Attendance Tracker and Processor’s productivity tracker and WIP Tracker / Back Log Tracker in Access.

Instance Reporting support to the Higher Management in terms of Business Trends.

Instrumental in Citrix Id Requisitions, GIW Id and Ni Source Id requisitions; People Soft and I.L.C requisitions.

Efficiently prepared the Decision Trees and Flow Charts for easy process reference and prepared training manuals for new joiners.

Attended Trainings i.e., Six Sigma, Presentation skills, Time Management Skills etc.

Involving in Test Cases and Historical data maintenance First Indian Corporation Private Limited (Now Known as Cognizant),Hyderabad, India - Data Management Services – Feb’ 05- Dec’ 06

First Indian Corporation Private Limited is a member of the First American family of companies, providing specialized services in Software and BPO/ITES segment for Real Estate, Credit, Title Insurance and Default Management Services. The First American Corporation (NYSE: FAF), $6.72 billion organization with over 31,000 employees across 2000 offices worldwide, provides information and data needed to make economic decisions that touches the lives and events of people each day. First Indian Corporation with over 5,000 employees in it Bangalore and Hyderabad centers provides specialized Analytics IT and ITES services for its parent company. Accomplishments:

Work Distribution: As per Processing knowledge and F.H.A guide distributed the work volume.

Project Documentation: Preparation and analysis of the on-going project, and analysis.

Vendor validation: Verification and validation of authenticity of the vendor.

Inspection and Maintenance: By using standard methods and instructions, analyzed the current data and prepared the feasibility reports for forthcoming projects.

Management Information System: Preparation of daily, monthly and yearly reporting on project results of the operations and support to the finalization of accounts.

Internal Audit: Ensured the internal audit system, and team support in implementation of policies & procedures as per F.H.A Guide lines.

Preparation of Invoices: Corrected the Invoices submitted by the vendors for the work completion.

Adjustment of Invoices: Modified the Client/Vendor Invoices as per F.A.F.S Specifications.

Training: Provided training to the New Associates, also the updates which is related to the daily work.

Reports: Prepared the Process Analysis, Performance and Production Reports.

Corrective Plan: Correction of Productivity prior to client submission.

Forecasting Model: Preparedforecasting Production model VS Man Power.

Automation: Prepared/collectedProduction data/reports through Excel Macros and MS Access Tools. HDFCPrivate Limited, Hyderabad, India - Processing Executive (Sales Office) – Jul’ 03 - Jun’ 04 Accomplishments:

Customers queries monitoring and directing to the respective departments.

Scrutinize relevant documents and provide nod for further proceedings.

Summarize volume reports tothe respective branch managers.

SLA reports and frequent interval progress trend analysis reports

Market opportunities vs. Competitor research.

Customer Risk Category identification and suggestions.

Ensure to target completion and monitoring.

Achievements

Awarded Internal SD Basic Certification from NTTData.

Received two Bronze and one Silver awards from Bank of America for Global Recognition.

Received JDI certification for automation project in Access and Recognition from LOB in Bank of America.

Received numerous appreciations from higher management for delivering various reports on time.

Awarded 12 times as the Best Performer by the First Indian Corporation considering my Error free Production among the DIS (Default Information System) segment.

Education

Academics

MBA finance - Vinayaka Mission Research Foundation, India, August, 2005 B.Com - Sri Venkateswara University, India, April, 1998

University Topper in Accounts

Continuously College Topper for 3 three years

Professional certifications Global supplier Manager (Bank of America internal certification) India, 2011. References Available On Request.

Contact this candidate