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Customer Service Manager

Location:
Little Rock, AR
Posted:
August 07, 2015

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Resume:

* ***** ***** ***** *** **

little rock ar *****

501-***-****

acq5ap@r.postjobfree.com

KENDRA SPIVEY

OBJECTIVE

I am looking to expand my work experience and learn a new trade. I have excelled at every position I have ever held and look forward to joining the medical field and expanding my skills. I look forward to the new challenges that await me and to show that I have what it takes to succeed. I am enrolling next fall in the Dental assistant program at UALR and am looking to add to my schooling by having work experience in some part of the medical field. Working full time Monday through Friday day shift hours would be the perfect schedule to compliment my school schedule, but for the right position hours can be negotiated.

SKILLS & ABILITIES

Excellent communication skills as well as customer service skills from being trained as a cashier and customer service associate. I can type 60 wpm and have excellent oral skills. I am very organization oriented. I enjoy working in a fast paced environment and welcome new challenges. Working long hours is preferred as that has been the standard with previous employers. Proficient in Microsoft office and fast learner, especially with computers.

EXPERIENCE

PROUCE ASSOCIATE, WALMART, BENTON, AR

9/14 to Current

Worked daily to clean, stock, and merchandise the produce department. Was responsible for getting department ready for open for business. Assisted customers throughout the day and trained to provide excellent customer service. On training path to be department manager as well as received store recognition as well as district recognition.

OFFICE MANAGER, LA TIENDA THRIFTWAY, PECOS, TX

10/13 to 4/14

Assisted Store manager in scheduling associates on assigned tasks as well as managed accounting paperwork and ensured store books balanced end of day. Was last line of defense to ensure the customers were taken care of before going to corporate office. Scheduled meetings for store manager and ensured no conflicting appointments happened week to week.

OPERATIONS MANAGEMENT DEPARTMENT SUPERVISOR, TOYS-R-US, MIDLAND, TX

4/13 to 10/13

Was responsible for receiving and sorting new freight as it is shipped to store, as well as coordinating with other department heads and management, to ensure customer satisfaction was achieved. Reported directly to store management and required to communicate to total store direction from management.

OVERNIGHT SALES ASSOCIATE, STOCKER, SUPERVISOR WAL-MART, MIDLAND, TX

9/12 – 3/13

Required to help customers, cashier, and support management on daily issues. Very fast paced and worked normally 6 days a week and 10 to 12 hours a day. Assisted Salaried Management with supervising associates.

EDUCATION

BATESVILLE HIGH, BATESVILLE, AR GED

Graduated early by getting GED in 11th grade and had a 3.0 GPA. Received several awards for Art competitions throughout high school career.

REFERENCES

BRETT BRANNON

Store Manager, Wal-Mart Pecos tx

501-***-****

KIM SANTI

Store CoMgr, Wal-Mart Midland, tx

632-***-****



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