Customer Service Representative

Location:

Salary:

10.00

Posted:

August 09, 2015

Anjanae Boykins

**************@*****.***

Seeking an entry level position with an established company that allows me to demonstrate my strong customer service skills.

Experience

Electronic Merchant Systems, Phoenix, AZ (April 2015 – June 2015)

Call Center Representative/ AE

Address customer service inquiries in a timely and accurate manner.

Provided technical and analytical support for the call center.

Call potential clients to sell company’s broadband service and computer equipment.

The Service Company, Scottsdale, AZ (September 2014 –March 2015)

Housekeeper/ Customer service representative

Greeted guests as they arrived and direct to the appropriate staff member.

Sanitize and restock over 18 rooms and bathrooms per work shift.

Maintained inventory control of all required supplies.

Maintained list of vacant rooms that required housekeeping attention prior to guest arrival.

Journeys for Kids, Mesa, AZ (June 2013- August 2014)

Sales associate/Customer service representative

Open/Close store as well as maintaining accurate register and prepared bank deposits.

Matched customers with select styles that best fit their personal needs.

Supervised customer service team members to ensure customers received exceptional

service throughout the entire shopping and purchasing experience.

Maintained orderly and clean display of products at all times

Education and Accomplishments:

Mesa High School - Acquired Diploma

Certificate of Appreciation for Outstanding Community Service accomplishing 159 hours.

Member of Link Crew Club

Assisted in office administration and arranged activities

Early childhood education and volunteering – 1 year

Skills:

Strong communication skills

Energetic self-starter

Dedicated team player

Dependable and reliable

Proficient in MS Excel, word and various database management applications