SYSTEM SKILLS
• MS Word, Excel & Outlook • Typing – 50 WPM
• CPT-4/ICD-9-Coding • PeopleSoft
• ADS (Automatic Decision System) • MediSoft
• 3M Coding & Reimbursement • Accounts Receivable/Billing
• Star/NextGen/Zirmed Patient Accounts • QuickBooks
EXPERIENCE
LiveOps – Port St Lucie, FL 10/2013 – Present
Independent Agent/Contractor
• Provides service to clients' changing insurance needs by selling Dental and life insurance
• Approaches potential clients by utilizing phone solicitation
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Mello Express, LLC – Port St Lucie, FL 12/2010 – Present
Office Assistant/Bookkeeper (Seasonal)
• Pay supplier invoices in a timely manner
• Maintain accurate daily accounting, chart of accounts, annual budget & orderly accounting filing system
• Comply with local, state, and federal government reporting requirements
• Monitor debt levels and compliance with debt covenants
• Conduct periodic reconciliations of all accounts to ensure their accuracy
East Florida Imaging – Jupiter, FL 11/2005 – 12/2010
Medical Biller/Collector
• Utilize the ICD-9-CM classification systems
• Create & modify HCFA 1500 forms hard copy & through clearinghouse
• Work assign accounts for A/R projects & collections for all unpaid accounts
• Process billing & third party reimbursement claims; patient statements
• Appeal payments on unpaid claims; post payments & charges
• Follow up on patient inquiries regarding billing issues
• Process refunds to insurance carriers & patients
• Credentialing
• Forward all unpaid balances to attorneys for MVA & PI claims
Memorial Regional Hospital – Hollywood, FL 04/2002 – 11/2005
Outpatient Coder/Patient Financial Service Representative
• ICD-9-CM outpatient medical coding
• Advise patient of financial responsibility
• Obtain insurance authorization/referrals & pre-registration information
• Screening of hospital charity application & HRS/SSI Medicaid applications
• Create image record for radiology films
• Follow HIPPA guidelines
American Express Business Travel – Miami, FL 02/1999-01/2002
Corporate Travel Agent
• Booked aspects of corporate travel including air, hotel and car reservations
• Coordinate with travelers, travel arrangers, and travel vendors
• Procuring necessary documentation such as passports and visas
• Work with accounts payable regarding ticket transactions and travel expenditures
D.C. General Hospital – Washington, D.C. 02/1994-02/1999
Medical Records Clerk
• Create/categorized patient charts alpha-numerically
• Obtained release/auth for patient medical records
• Release requested medical records to attorneys and managed care providers
• Supervise and train new hires
Department of Agriculture
General Services Administration – Washington, D.C. 01/1988 – 08/1993
Clerk Typist/ Production Control Clerk
• Review work done by others to check for correct spelling and grammar, ensure that company format policies are
being followed, and recommend revisions
• Collect and disburse funds from cash accounts, and keep records of collections and disbursements
• Maintain scheduling and event calendars
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings and travel reservations for office personnel
• Complete forms in accordance with company procedures
• Compose, type and distribute meeting notes, routine correspondence, and reports
• Distribute staff weekly schedules and warehouse employees timekeeping
EDUCATION & TRAINING
Florida License Agent in 214 Life & Variable Annuity and Licensed in 240 Health
Non-Resident Life/Health Agent in states: MI, IL, PA, AL, CA, VA and TX
Florida 4-40 Customer Representative License
Thomson Education Direct – Miami, FL
Coursework: Medical Coding/Billing
Prince George Community College – Largo, MD
Coursework: General Business
ATI Career Institute – Falls Church, VA
Coursework: Travel/Tourism
Eleanor Roosevelt High School – Greenbelt, MD