Customer Service State University
Resume:
JESSA C. MERCADO
Malagasang 2-A Imus City, Cavite
***************@*****.***
Contact no.: 092********
Objectives:
I am a fresh graduate, seeking a position where I can use my practical experience and
strong interpersonal skills to contribute to a quality company. Moreover, I would like to work in
a professional and active environment where I can apply what I was learned at College to
progress and develop within my job.
Work Experience:
On- the- Job Training Senate of the Philippines
Office of Sergeant- at- arms
GSIS Building Pasay, City
November 2014- February 17, 2015
Cashier Chowking Robinsons Imus
December 2013- October 2014
Sales Coordinator Ginebra San Miguel
April 2013
On- the- Job Training Medical Center Imus
HMO Department
December 2012- March 2013
Personal Information:
Age: 20 years old
Date of Birth: November 22, 1994
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
Height: 5’4
Weight: 165 lbs
Training/Seminar Attended:
• Professional Skills for Student Stenographers
Cavite State University Imus- Campus (2012)
• Corporate Social Responsibility “Shaping the Future”
Cavite State University Imus- Campus (September 21, 2012)
• Copyright: The Present and Future of Philippine Copyright Law
Cavite State University Imus- Campus (March 27, 2012)
• Innovating Customer Relations and Stress Management
FRC Mall Imus City, cavite (October 22, 2012)
• Effective Communication
Mcdo Conference Room (July 19, 2014)
• Labor standard: Employment Guide for Student and Job Seekers
Maliksi Farm Brgy. Malagasang Imus, Cavite (August 22, 2014)
• 3 Step of Success
• Maliksi Farm Brgy. Malagasang Imus, Cavite (August 22, 2014)
Skills:
• Customer Service skills
• Capable of creating and editing video and pictures, files and presentations using
different Microsoft Windows applications
• Good Communications skills
• Persevering
• Multi- tasking
• Can read and transcribe shorthand
Strengths:
• Delegating tasks
• Flexible and Adaptability
• Responsible
Educational Background:
June 2011- April 2015: Bachelor of Science in Office Administration
Cavite State University Imus- Campus
2008- 2011 Imus National High School
Bukandala Imus City, Cavite
2004- 2006 San Ramon Elementary School
Oas, Albay (Region V)
Character References:
M. General Jose V. Balajadia Senate sergeant- at- arms
Office of the Sergeant- at- arms
(632) 552- 6601 to 6670 loc. 1403
Senate of the Philippines
Geraldine B. Cunanan Instructor
Cavite State University Imus- Campus
Jennina Belardo Assistant Store Manager
Chowking Robinsons Imus
Contact Person in case of Emergency:
Contact Person in Case of Emergency:
Consolacion C. Abayan Ph1 B5 L59 Greengate Homes
Malagasang II- A Imus, Cavite
Jessa C. Mercado
Contact this candidate