Customer Service, Microsoft Office (Word, Excel, Powerpoint), Amadeus
Resume:
Joanna Claire M. Gutierrez
*** ******-****** **. ****** Village, Tunasan, Muntinlupa City
Mobile No.: 091********
Email: *****************@*****.***
PERSONAL INFORMATION
Full Name: Joanna Claire M. Gutierrez
Gender: Female
Date of Birth: November 09, 1995
Age: 19
Civil Status: Single
Height: 5’7’’
Weight: 110 lbs
Interests: Reading, Travelling, Mountaineering
CAREER OBJECTIVE
I am a fresh college graduate currently looking for a challenging participation in a company that will allow me to contribute my skills and abilities and will help me acquire practical knowledge in my chosen field.
EDUCATIONAL BACKGROUND
Bachelor of Science in Tourism
St. Paul University Manila
Ermita, Manila
March 2015
SUMMARY OF QUALIFICATIONS
-Completed 300 hours of training in MacroAsia Airport Services Corporation (Terminal 2 PAL flights)
-Rendered 300 hours of taining at Shroff Travel International Inc.
-Attended the Security Awareness Seminar (October 31, 2014)
-Passed Amadeus, Abacus and Galileo Certification Exams
OTHER QUALIFICATIONS
-Excellent in written and verbal communication skills
-Proficient in Microsoft Office (Word, Powerpoint and Excel)
-Attended various seminars for tourism students
WORK EXPERIENCE
Primary Travel and Tours Inc.
Quezon City
Tour Facilitator
March 8, 2015
SPI Global: 1800flowers.com
Pasig City
Sales and Customer Service Representative
April – May 2014
TRAININGS AND SEMINARS ATTENDED
Usherette at Travel and Tour Expo
Feb 13-15, 2015
SMX Convention Center
Security Awareness Seminar
October 31, 2014
PAL Cargo
Amadeus Certification Training
August 19, 2014
Amadeus Corporate University, LKG Tower Makati City
Forum with an officer of the Beach Resorts Association in Nasugbu
August 16, 2014
Vitug Resort, Nasugbu, Batangas
Interview with the local tourism officer of Nasugbu
August 15, 2014
Nasugbu, Batangas
Dynamic Communication Training
August 4, 2014
St. Paul University Manila
Futurismo: A Journey, Drive, Fly and Sail towards Excellence
October 5, 2013
St. Paul University Quezon City
Plunge: Culture Beyond Experience
March 1, 2013
St. Paul University Manila
Tara na’t Mag-explore
February 15, 2013
St. Paul University Manila
Selling Tourist Destinations and Approach by Travel Professionals
October 12, 2012
St. Paul University Manila
CamSur Tourism Program and Development, Hotel Operation, and Food Demonstration
August 19, 2012
Camarines Sur, Bicol
Experience the Wonders of Bicolandia
August 18, 2012
Avenue Plaza Hotel, Bicol
HONORS AND AWARDS RECEIVED
Chairperson’s Lister (Tourism Program)
2011-2015
St. Paul University Manila
REFERENCES
Mr. Roel V. Supendio
Chairperson of Tourism Program
St. Paul University Manila
Mr. Romino Agaytin
SPI Global
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