Sr. General Clerk, Operator. Bilingual.
Resume:
GUADALUPE P. HERNANDEZ
Adkins, Texas 78101
830-***-**** Home
210-***-**** Cell
SUMMARY OF QUALIFICATIONS:
Over 20 years of experience performing a wide variety of receptionist, secretarial and management duties for small, large and complex companies. A versatile team player who emphasizes integrity, outstanding oral and written communication with people of all levels and diverse backgrounds.
SKILLS: EDUCATION:
Bilingual (Spanish-oral & written) Graduated from Nixon High School
Switchboard experience Attended Laredo Junior College
10 Key by touch
Operate PC (Word & Excel)
February 2015 to Present: CINTAS
3349 S.E. Loop 410, San Antonio, Texas 78222
Accounts Receivable Clerk: Duties include collections for the Laredo Area, research and problem
shoot customer problems, Customer Service, handle deposits for A/R Dept., post payments and
info in AS400 System. Distribute monies to several locations, help receptionist with phone duties
and as well as close interaction with all departments within the company and other locations.
March 2001 to September 2010: AT&T
4119 Broadway, San Antonio, Texas 78209
Senior General Clerk from March 2001 to March 2005-responsibilities consisted of maintaining accurate rates for operator database for the State of Indiana. Also created and maintained spreadsheets for Managers. Was surplus and moved to Operator Services in March 2005 for AT&T Directory Assistance (411). Department closed.
February 2000-March 2001: NATIONAL ASSOCIATION OF RETIRED PERSONS (NARP)
4337 Vance Jackson#100, San Antonio, Texas 78230
Receptionist/Secretary: Basic duties were phone and heavy contact with customers, owner and prescription company personnel. Worked on special projects, ordered and maintained supplies for company. Company closed.
June 1998-February 2000: CROWN STEEL, INC.
9500 W. Commerce, San Antonio, Texas 78228
Receptionist/Secretary: Duties consisted of handling all phones for company. Was liaison between Office Managers and employees on insurance, benefits, 401K, etc. Handled input of employees’ timesheets and supported payroll department. Supported several departments on special projects and worked closely with CFO and VPs. Company closed.
GUADALUPE P. HERNANDEZ/PAGE 2
April 1996-April 1998: ASTRO QUALITY SERVICES, INC.
11919 Jones Maltsberger, San Antonio, Texas 78230
Started at main office as receptionist and secretary and moved to “On-Job” location at Brooks AFB. Distributed purchase orders for work site, scheduling contractors and had heavy interaction with government personnel on projects. Worked on government presentations. Company closed.
August 1992-August 1995: MUELLER & WILSON, INC.
2107 Danbury, San Antonio, Texas 78217
Receptionist/Secretary duties for Company, President and Project Managers. Handled bank deposits, organized and made ready government reports for project managers and maintained purchase orders. In charge of all incoming and outgoing mail. Worked on special projects as needed. Maintained office supplies for company.
September 1988-September 1990: KINETIC CONCEPTS, INC.
4958 Stout, San Antonio, Texas 78228
Administrative Assistant to Director of Operations and three other Managers. Duties consisted of typing, filing, purchase orders for eight regions, travel arrangements, appointment settings for new hires, interviews and special projects. Company had force reductions.
August 1987-September 1988: GAMBRINUS IMPORTING, INC. 14800 San Pedro, San Antonio, Texas 78232
Secretary to Operations Manager. Liaison between company and freight companies in Laredo, Texas and Mexico. Expedited transportation for trailers, railcars and ships from Mexico to Laredo and throughout the U.S. Left for better opportunity.
November 1983-January 1987: GENERAL MOTORS, INC.
2301 Scott, Laredo, Texas
Started out as receptionist for Leaseway Transportation and General Motors-Laredo. Worked up to Supervisor of two departments (Parts & Accessories and Accounts Payable-Mexico). Handled procurement of transportation movements throughout the U.S., Mexico and Canada. Liaison for U.S. and Mexico management. Moved to San Antonio, Texas.
April 1974-March 1980: JOE BRAND, INC.
Mall del Norte, Laredo, Texas
Office Clerk with duties consisting of filing, daily sales reports for departments, handled bank deposits for five stores, accounts receivable and worked closely with customers. Was cashier for different departments when needed. Left to stay home with kids.
REFERENCES:
Ms. Ruth Guerrero: AT&T Manager (Retired) 210-***-**** Ms. Santa Delgado: AT&T Manager (Retired) 210-***-**** Ms. Barbara H. Martin AT&T Manager (Chicago) 630-***-**** Mr. Guadalupe Fragozo Crown Steel VP(Retired) 210-***-****
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