Banking
Resume:
Vishal Patel
** ***** ******, **********, *** Jersey 07003
**************@*****.***
Highly analytical, detail-oriented, and versatile individual equipped with comprehensive experience in banking operations;
encompassing loan processing, regulatory compliance, financial investment, sales, and marketing. Sales-focused professional with
proven record of establishing and maintaining rapport with diverse clients by identifying their individual needs and presenting quick
and effective resolutions. Powered with solid communication, negotiation, and closing skills in building and sustaining customer
relationships. Known for exemplary work ethic and professional foundation. Articulate communicator with multilingual fluency in
English, Gujarati, and Hindi.
Core Competencies
Comprehensive training experience which included creating training material/reference guides; as well as facilitating training
sessions and presentations
Strong ability to utilize corporate online banking system including Special Reporting, Wire Transfers Module, and ACH Client
Origination.
Capability to review new account documentation for high risk accounts; ensure adequacy of information; and complete and work with
business personnel to obtain missing information.
Adeptness in conducting enhanced due diligence research and complete reports on high risk clients; as well as ensuring new accounts
meet Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and other compliance requirements as directed by federal and state
regulations.
Expertise in providing excellent customer service, resolving issues, and responding to client inquiries/requests regarding accounts,
and balances.
Effectiveness in assisting account opening process in adherence to established procedures and policies; preparing and compiling new
client applications, and ordering necessary check books and ATM cards.
Excellent public speaking and presentation skills with the ability to absorb complex information quickly, and present clearly and
effectively within individual and group settings.
Professional Experience
MoneyDart, Iselin, NJ
Senior Bank Officer Jun 2015–Present
Take charge of dealing with FX, along with more than 50 different currencies.
Manage the shipping process while checking the safe at the end of the shift.
HAB Bank, New York, NY
Customer Service Associate Jun 2014–Jun 2015
Carried out support functions for the operations area of the branch to ensure provision of high-quality customer service and
development of new business through cross-selling of products and services.
Employed analytical skills in identifying and handling customers’ needs and/or requests or refer them to the appropriate
associates/channels as necessary.
Maintained compliance with all applicable know your customer (KYC) procedures in processing transactions, including documentation and
verification of customers’ identity to obtain required information.
Demonstrated knowledge of Society for Worldwide Interbank Financial Telecommunication system and Office of Foreign Assets Control
(OFAC) procedures and regulations.
Evaluated Clearing House Interbank Payments System (CHIPS) and Fedwire payments on H plus; while processing and encoding wire
transfer payments and administrative messages into the money transfer and/or correspondent bank systems.
Worked closely with the Federal Reserve, core deposits system, and foreign exchange correspondents to perform cashier balancing; as
well as other corresponding bank to receive, release, and process wire transfers.
Managed the processing of wires within various queues such as repair exception; as well as foreign currency payments in conformity
with established instructions and guidelines.
PNC Bank, Wayne, NJ
Financial Sales Consultant Jun 2013–Jun 2014
Administered a wide range of banking transactions such as check cashing, deposits, and loan payments, and reported directly to the
assistant branch manager.
Provided education to customers on bank products and services to ensure sound financial investment.
Managed the planning and coordination of events and marketing programs; as well as general business solutions to increase company’s
exposure, customer traffic, and sales.
TD Bank, Orange, NJ
Teller Jun 2011–Jun 2013
Leveraged skills in processing customer transactions including deposits, withdrawals, money orders, and checks.
Dealt with the preparation of customer and ATM cash and change orders.
Took full charge of facilitating quarterly vault and ATM audits.
Administered daily cash reconciliation within a high-volume location.
Rendered professional advice to clients regarding mortgage as well as educational and personal loans.
Ensured excellent customer service by regularly interfacing with customers.
Education and Credentials
Bachelor of Science in Business Administration of International Business Post University, Waterbury, CT
Certified Notary Public: State of New Jersey
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