Customer Service High School
Resume:
KRISTEN M REDSHAW
*.*******@******.***
SUMMARY OF QUALIFICATIONS
Fluent in both English and French language (reading, writing, speaking)
Hard working and reliable
Experienced in instructing both students and co-workers
Excellent communication and interpersonal skills
Excited to try new approaches and gather knowledge
Smart Serve Certified
Experienced in Microsoft office
First aid certified
EDUCATION
Bachelor of Arts, Honours Major in French and Minor in English as well as Psychology
University of Toronto Scarborough September 2011 to April 2015
Scarborough, Ontario
High School Diploma
Pierre Elliott Trudeau High School September 2007 to June 2011
Markham, Ontario
With Ontario Scholarship and French Certificate
EXPERIENCE
IT Assistant
Country Day School, King City, Ontario June 2014 to September 2015
Set up small networks
Transferred and organized data
Ran anti-virus and installed various software
Created and organized online and offline accounts
Unpacked, inventoried and organized new devices
Worked on Microsoft and Macintosh machines and software
Sales Advisor/ Cashier
Sport Chek, Stouffville, Ontario March 2013 to September 2015
Provided customer service
Promoted healthy lifestyle
Gave informed advice on athletic purchases
Cleaned and organized department
Counted and worked with money
Trained and guided new employees
Teaching Assistant, Co-Op Education February 2011 to June 2011
Pierre Elliott Trudeau High School, Markham, Ontario
Helped in teaching a grade 10 English class
Created lesson plans
Worked one on one with students in different categories
Executed lessons
Created a mini poetry unit
Marked various assignments
Child Care Provider & Parents’ Helper December 2009 to present
Family, Stouffville, Ontario
Playing and having fun with the children to keep them happy and occupied while parents are busy or away from the home
Attending excursions away from the home and encouraging them to explore while staying safe
Changing diapers, putting them down for naps, reading stories and assisting them with eating
Utilized effective childcare techniques and provided an enjoyable environment for the children while their parents were away or busy with other activities in the home
Private Tutor September 2006 to April 2007
Student’s Parent, Stouffville, Ontario
Provided tutoring services to a Grade 3 French Immersion student
Going over homework & assignments to determine what areas required assistance
Providing assistance with reading & comprehension of material, assignments & expectations
Utilized effective communication skills through contact with parent and student
Learned to assist with & explain concepts in an appropriate way and with patience & understanding
INTERESTS / ACHIEVEMENTS
Successfully obtained G2 drivers license
Young worker awareness program successfully completed
Completed 60k walk for Weekend to End Breast Cancer
Managed senior girls soccer at Pierre Elliott Trudeau High School
Interested in outdoor activities such as; running, skating, biking, swimming and walking
REFERENCES
References available upon request
Contact this candidate