Derrick McDonald, MBA, PHR
786-***-**** ********@*****.***
Seasoned professional with several years of work experience in various disciplines of Human Resources Management. Self-starter with exceptional customer service skills and the ability to apply business acumen to human resources role to drive results. Key knowledge areas include:
Professional Experience
Broward Health 11/12 - present
Human Resources Specialist
Under minimal supervision, assist management in evaluating, developing and revising human resources policies, procedures and programs to ensure they meet company needs and objectives as well as federal and state regulations. Manage a range of activities related to employee relations including conducting investigations, making corrective action recommendations to management, responding to EEOC complaints and drafting corrective actions.
Azure College
Human Resources Consultant 01/15 - present
Contract HR Consultant on a part-time basis providing guidance and assistance on various human resources related issues including FLSA compliance, policy development and administration as well payroll processing.
Steiner Management Services 07/11 - 11/12
Human Resources Generalist
Supported the Human Resource Department in all aspects of HR including the development, implementation, maintenance and monitoring of three major areas: employee relations, policy & procedure administration and compliance.
The University of Miami 03/10 - 07/11
Senior Benefits Representative
Responsible for direct communication of benefits information, advice, and consultation to all faculty and staff; resolution of standard benefits, eligibility problems and employee concerns.
The Miami Herald 04/08 - 01/10
Human Resources Generalist/Benefits Specialist
Provided human resources generalist services across all client divisions, including benefits, organizational development and work life initiatives. Helped to organize open enrollment, managed benefits enrollment and the processing of qualifying life changes. Managed Workers’ Compensation, short term disability and long term disability plans.
The Miami Herald 04/07 - 03/08
Human Resources Associate Consultant
Served as HR Consultant for the Information Technology division and provided human resources generalist services that included recruitment, employee relations, benefits, training, organizational development, communication and special project work.
The Miami Herald 02/06 - 03/07
Payroll Coordinator
Served as the primary contact for all payroll related issues. Assisted employees, power users, supervisors, etc. with concerns and questions regarding pay.
The Miami Herald 05/05 - 01/06
Human Resources Coordinator
Provided support for Senior HR Manager in various aspects of HR Management. Duties included recruitment, training and general administrative work.
The Miami Herald 10/99 - 04/05
Advertising Sales Assistant
Provided sales support for to sales staffs to help achieve departmental sales goals.
Summary of Qualifications
Adept at processing complex problems and providing viable solutions.
Experience training courses in: benefits, leadership, diversity, sexual harassment and new hire orientation.
Experience in policy development and documentation.
Proficient in Excel, Outlook, PowerPoint, Word, Kronos and PeopleSoft.
Top-notch communication and public speaking skills.
Extensive experience in managing workers compensation, FMLA and short-term disability programs.
Experience in managing employee relations issues, including cases involving discrimination, harassment and EEOC claims.
Career Achievements
Nominated and accepted into Broward Health’s Leadership University program.
Organized Broward Health’s 2015 Community Health Services Symposium which is an educational corporate event for approximately 500 employees.
Served as Assistant Project Manager on the implementation of a new time and attendance system at Steiner Management Services.
Expanded the role of the Senior Benefits Representative at The University of Miami, allowing more flexibility for the Executive Director of Benefits and department as a whole to do more.
While serving as HR Consultant for The Miami Herald’s Information Technology division, spearheaded a management feedback survey project that resulted in significant turnarounds in two departments.
Provided input for systems conversion, training and user assistance.
Key member of a benefits team at The Miami Herald that successfully led a major conversion to a new healthcare provider and new health plans. Responsibilities included training, customer service and systems maintenance.
Participated in a cross-divisional Miami Herald innovations team to develop fresh, cutting edge products targeted to young adults.
Successfully organized a company-wide health fair at the Miami Herald, which included health screenings, special events and the launch of various health programs.
Served as co-chair for The Miami Herald’s ’08-’09 United Way campaign and helped to raise $116,114, which exceeded goal by over 6%.
Named Miami Herald Sales Support Person of the Year in 2004 and Miami Herald Sales Support Person of the Quarter in 2003.
Education & Certifications
PHR Certification, 5/09 (recertified in 2012)
MBA, 7/05
Barry University, Miami FL
HR Administration Certificate, 12/05
Florida International University, Miami FL
BA Journalism & Mass Communication, 4/99
Florida International University, Miami FL
Passed exams 1 and 2 for the Group Benefits Associate certification. Expected to attain certification in 2015.