Customer Service Manager

Jatin Patel

* ***** **

WEDGEFIELD, SC *****

Phone: 803-***-****

*********@*****.***

Objective

To obtain a challenging job in the Financial Industry to utilize the skill I have obtained from my previous jobs. Ability Summary

- Tracking inventory purchases and budgeting

- Utilizing rational decision making process to organizing task and set priorities

- Develop enthusiastic atmosphere for employees and promoting teamwork

- Enforcing rules and regulations for safety management

- 9 years customer service experience providing excellent service

- Proficent in Microsoft Office programs (Word, Excel, Powerpoint)

- Experience with QuickBooks

- Ability to work with several operating systems, including Windows, Mac OSX, and Linux

- Experience making, understanding General Ledger and Journal entries

- Knowledge of GAAP

- Analytical problem solving ability

- Possess strong analytical and problem solving skills, with the ability to make well thought out decisions.

- Highly trustworthy, discreet and ethical.

Employment History

Business Manager

03/2011 - 07/2014 LAXMI CAPITAL LLC 2480 HIGHWAY 261 S, WEDGEFIELD, SC

Store Manager

- Managing daily inventory, analyze, create inventory orders

- Making financial decisions regarding use of assests, and calibrating risk propensity for business

- Using promotional sale techniques for new products

- Increased sales by 30% from previous year of 2011

- Managing the budget and cutting expense by 20%.

- Increased sales with inventory management

- Oversaw daily operations of food production and qualtiy control

- Manage Inventory pricing

- Research logistically for new vendors and products

- Coordinating employee schedules, also handling new employee training.

- Supervised employees by organizing daily task for employees

- Managed and coordinated payroll/scheduling

- Managed vendor accounts, generating weekly on demand cheques.

- Prepared weekly general legder

- reported monthly payroll

- Liased with lending bank, liability insurance company relating to financial and legal matters.

- Liased with sales rep vendors regarding contract deals and compliance regulations

- Prepared annual company financial statements, and P&L statements

- Performed general administrative tasks

- Provided telephone support.

BUSINESS MANAGER

01/2008 - 01/2009 LAXMI FOODS, LLC FORD, NJ

Operations Manager

- Increased Sales by 20 % by managing inventory quantity

- Oversaw daily operations of food production and qualtiy control

- Managing daily inventory, create inventory orders

- Promote new products

- Manage Inventory pricing

- Research logistically for new vendors and products

- Supervised employees by organizing daily task for employees

- Managed and coordinated payroll/scheduling

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

05/07/2011 Francis Marion

University

Florence, SC Bachelor's Degree Accounting

and Business

Administraion

I am a very versitile individual who strives to exceed expectations. I am always be adaptive to any environment regarding learning. If I don't know how to do the task I will definately ask someone in the work area or do my homework on figuring out how to do the task. I have over 3 years of managerial experience in the retail market. My skills vary and are not limited, from customer service, organizational skill, producing paper work describing the business's sales reports, cost analysis, logistical research, and group leader decision making.

Detailed References

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