RESUME **** - Michael R. Cronan

*** ***** ****** ******, ***********, PA 19607 / 610-***-**** or 610-***-**** / acq4k5@r.postjobfree.com

SUMMARY

Good organizational skills, good communication, ambitious, creative, resourceful, integrity, work well with

others and independently, educated, have strong people skills, devoted, I go above and beyond my duties,

also loyal. I am always looking to improve processes, innovative, efficient, with ability to adapt. Proficient,

on time, punctual, detail oriented, excellent computer skills. Customer needs, insuring accuracy and client

satisfaction is high on my list of priorities. I possess strong management, leadership and procurement skills.

JOB HIGHLIGHTS

- Worked in diverse areas of sales ensuring customer satisfaction.

- Worked with large purchases over $1,000,000.00 in commercial real estate.

- Designed initiated and maintained employee suggestion program for Misco ® Products Corporation.

- Redesigned art department for efficiency and streamlined operations resulting in savings for company.

- Designed materials for myself and others for personal marketing purposes in real estate sales.

- I was a volunteer involved in fund raising for charitable organizations such as; (MDA) Muscular Dystrophy

- Association, Meal’s on Wheel’s and Opportunity House Foundation.

- Organized client files, and contact information as an index for filing and contacts.

- Advised and monitored investors / commercial real estate buyers on purchases and sales.

- Used contacts and networking to help in connecting buyers and sellers.

- Applied art skills to help company advertise employee functions, meetings.

- Immediately contacted all referrals for increased business in sales.

- Created relationships and contacted customers periodically to stay on their A list.

- Developed the website for Reading Berks Assoc. of Realtors® as a member of the Tech Committee.

- Constant contact with my Brokers to keep them up to date on my sales activities.

- Honesty, customer satisfaction and excellent representation was most important to me.

- Created website through Century 21® for my customers to search for information.

- Used a client contact program to monitor customers and automatically email them regularly.

- Operated many professional copiers such as Toshiba®, Savin ®, and Cannon® Copiers.

- Proficient and effective on Microsoft® Office programs.

EDUCATION ( Recent & Primary ) : * * * * *

2015 Studied for Registered Representative License and Insurance License – with STC & Test Teachers.

- I received Health & Life Insurance License PA ). I was working toward Series 6 & 63…

- my finances are too low to continue, I resigned from Prudential.

2014 RAAC - Reading Area Community College - Computer Classes

2113 Career Link - Work Keys Classes and Testing, Received Silver Certificate.

Berks Real Estate Institute® (BREI) - Real Estate License Training - Graduated 2001 - REALTOR

- Licensed to Sell Real Estate in Pennsylvania.

1984 PA College of Art and Design in Lancaster, PA. - Commercial Art and Design Graduated 1984 - Certification.

1981 Governor Mifflin Senior High School, Shillington PA - Graduated 1981 - (Diploma)

ART EDUCATION :

2000 Penn State - HTML for Web Design (Cert.)

2000 Alvernia College - MS Power Point Class (Cert.)

1999 Rock Hurst College - Photoshop (Cert.)

1999 Rock Hurst College - Web Design (Cert.)

EDUCATION - REAL ESTATE SALES :

2010 Institute - Investment Properties and Appraisals.

2008 Polley Associates - Creative Financing Options and Purchasing Commercial Property.

PA Association of Realtors - Real Estate Ethics.

2006 Polley Associates Commercial Property Investment and Management and Maximizing Buyers - Financial Power.

2004 Shlicher and Kratz - Real Estate Law / Problems at settlement.

2002 Reading Berks Association of Realtors® - Code of Ethics / Real Estate Law

2001 Century 21® - CLS Century 21 Corp. Sales Training.

JOB EXPERIENCE à>> VAN INDUSTRIES Inc. Birdsboro, PA - Sept 2012 to March 2013

Position - Worked as a LASER OPERATOR, in SANDBLASTING and POWDER COATING.

Operated steel cutting lasers utilizing CNC programs. Lasers were manufactured by Mitsubishi ® and ByStronics ®.

Powder coating and sand blasting and tow motor operation (electric and propane) were also responsibilities of mine.

I operated an overhead a 500lb crane as well as a 1 ton and 10 ton crane to move steel to and from the lasers.

Measured metal thickness using a micrometer was a regular task I had. Another responsibility was operating a

20 ton steel press to stamp and bend metal, worked an air grinder and used banding-strapping equipment.

I designed a company brochure - handout for customers to be displayed on the counter in the lobby.

MORGAN CORPORATION, Morgantown, PA - Feb. 2012 to Nov. 2012

Position - PANEL BUILDER & TRUCK BODY ASSEMBLY.

I assembled truck body interior panels. Constructed, aligned, assembled and finished them. Required reading

blue prints, moving panels with electric hoists, align panels as well as inner structural pieces, and completely assemble.

The assembly required use of tools such as impact guns, mono-bolt or rivet guns, DA sander, electric hoists, industrial

table saw and other cutting tools. Once the truck panels were completed, they were moved to next step of the assembly

process.

CABELAS, Hamburg, PA - Oct. 2011 to Feb, 2012 (Part Time)

Position - Worked in GUNS SALES, ATF COMPLIANCE and BACKGROUND RESEARCH.

Counter Gun Sales, Contacted State Police Dept. Harrisburg for background checks, worked with PA forms 4473

and 3310 State Multi-Gun Form. Recorded and registered information for past sales using MS Excel. Instructed

customers about how to fill out forms needed for the background checks. Helped customers at register (POS) point

of sale gun purchases, layaways, etc. Checking gun chambers and escorting customers to and from gun department

was another responsibility.

HABITAT FOR HUMANITIES - RESTORE, Temple, PA - 2011 April to July (Part Time).

Position – ( TRUCK DRIVER ), CUSTOMER SERVICE, AQUISITION OF DONATIONS.

Delivered items to businesses and home owners, as well as picking up donations for sale at the store items such as;

furniture, appliances, cabinets, and construction materials. The monies would build homes for people in need of help

in purchasing a home.

CENTURY 21 PARK ROAD REALTORS®, Wyomissing, PA - May, 2001 to Jan, 2012

Position - SALES AGENT REAL ESTATE - REALTOR®

Worked as a Real Estate Sales Agent as well as Residential, Commercial and Investment. Listing and Selling

properties, working with Buyers. Developing sales strategies and marketing concepts to sell homes. I created

a web site through Century 21®. Designed marketing materials mailers, cards etc. using my art skills.

Effectively use of Microsoft® Office programs. A member of Reading Berks Association of Realtors®

(RBAR®), NAR®, PAR®. and the Trend® MLS System. A member of Reading Berks Associations Technology

Committee, I volunteered my time and helped with fund raising for charities such as MDA & Meals on Wheels.

MISCO® PRODUCTS CORPORATION™, Bernville, PA - April 1989 to Oct. 2000

Position - ARTIST, DESIGNER, ILLUSTRATOR and DEPARTMENT SUPERVISOR.

Supervisor 8yrs. designed silkscreen art for about 4000 to 5000 silkscreens. I took it upon myself to clean, sharpen,

update, and in some cases redesigned most client’s logos / layouts for the best professional look for our customer’s

containers. This resulted in improved sales for Misco ® Products. I developed literature and technical drawings for

company products. Proficient with Macintosh™ and PC Computers, I designed art on the computer also hand illustrated

designs. Ordered departmental supplies. eliminated processes and computerized department for efficiency bringing

sales up 10-15% + annually. Designed paper labels used on private labeled containers. Prepared screens for production.

Designed an employee suggestion program. Illustrated flyers for employee functions, designed Misco ® office building

front. Using drafting skills designed tank system for chemicals, as well as a chemical dispensing station. I designed

Misco® Products Corp. product packaging as well. Produced 250-300+ logo & Illustration library. Designed MISCO®

promotional CD cover. Presented design for company booth for convention. Direct contact with clients and corporate

owners/clients for all package designs. Developed customer appreciation package for the Holidays. Operated stat

camera, film developer, typesetting equipment, Sundance® labeling system, Printers – Laser Master™ HD Laser,

Canon® 1000 QLS. Film processing equipment and silk screen stretching and coating equipment. Proficient with

Aldus® Freehand™, PageMaker™, Microsoft® Office™ programs. Some experience Adobe® Illustrator™, Photo-

Shop™, CorelDraw®.

AT&T® BELL LABORATORIES, Allentown, PA - July 1987 to April 1989

Position - ARTIST, DESIGNER, ILLUSTRATOR, CARTOONIST, DRAFTSMAN

Company Designer Illustrator, airbrush illustration, viewgraphs, technical drawings, cartooning, vinyl graphic

designs and posters for employee retirement presentations. Responsible for regular cartoon strips for

departmental meetings, drafting and isometric drawings, calendars, event posters, menus, etc. Operated

type-setting equipment. Working within a team environment.

Operated a Macintosh® computer, Comp-U-Graphic®, G.S.P.® vinyl lettering equipment, and SUN™ systems.

SCHEARER INDUSTRIAL SUPPLIES, Reading, PA - June 1984 to October 1987

Position - SALES (INSIDE), SHIPPING & RECEIVING, TRUCK DRIVER, TOW MOTOR OPERATOR.

Selling industrial supplies selling - gears, abrasives, drive belts, hardware and tools, fasteners, chain, hose etc.

Worked directly and by phone with local industry and company owners for orders. Regularly attended sales

meetings. Frequently worked in The Shipping & Receiving Department making deliveries before starting work.

I was offered the position of “Head of Shipping and Receiving” prior to leaving the company for AT&T.

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