Carlos A. Gato, Jr.
Miami Beach, FL. 33140
Cell 786-***-****
*******@*****.***
Transformational strategic business partner and change agent with more than 25 years of Human Resources experience, delivering results at the organizational, system, process, and individual levels. Advisor and coach skills in defining the big picture and driving action at the tactical level. Proven track record in areas of Team building, legal compliance, benefits, compensation, organizational development, training, payroll, wage analysis, operations, and budget.
Professional Experience:
Fort Lauderdale Hospital (UHS, INC)
Market Director of Human Resources
March 2009 - Present
Responsible for the day to day HR/Operation functions of combined 260 bed Behavioral, and Rehab/Detox centers overseeing the day to day operations of over 600 employees within four locations.
Direct responsibility for supervision of recruiting, onboarding, credentialing, legal compliance, employee relations, benefits administration, wage and salary analysis, worker’s compensation, budget, and payroll.
Serve as Business/Strategical Partner to upper management in all legal matters pertaining to HR operations
Oversee facilities training and development functions. Implemented Service Excellence training
Hands on experience, and successfully passed numerous surveys conducted by; JCAHO, AHCA, DCF, and Risk Management
Proficiency in the following HRIS programs; Lawson, ADP, Gorrie Reagan, Ultipro, Kronos, HRSMART, and HRSTART
Professional Care, Inc. The Palace Management Group. Miami, FL
Corporate Director of Human Resources
August 2005 – February 2009
Responsible for the day-to-day Human Resources functions of this long Term Care facility with over 750 FTE’s and 250 per-diem employees in multiple locations throughout Miami-Dade and Broward Counties.
Direct responsibility for all recruiting, policies and procedures, credentialing of licensed personnel, employee relations, benefits, wage & salary administration, workers compensation, payroll, and budget administration.
Reduced company wide turnover by 29% thru “right” hire approach and proper screening techniques.
Successfully represented company at all unemployment hearings attaining a 94% defense ratio.
Successfully passed numerous AHCA and JCAHO inspections with zero deficiencies.
Gold Coast Beverage Distributors, Inc., Miami, FL
Director Human Resources
June 1999 – July 2005
Responsible for career and succession planning of all levels of personnel, developed recruitment strategies and requirements, enforced company wide policies, resolved conflicts, and counseled employees.
Maintain employee relations through effective coaching/ training programs.
Establishment of complaints procedures, and administered disciplinary action as needed.
Responsible for developing retention programs to reduce turnover, acted as company representative at unemployment hearings, tracked applicant log as it related to Affirmative Action, developed and administered compensation levels by position, supervised the functions of the payroll department.
Universal Home Health Care, Miami, FL
Director Human Resources
March 1996 – June 1999
Developed and implemented from ground floor all levels of Human Resources functions to include; policies and procedures, benefits administration, compensation analysis, training and development.
Maintained accurate record keeping for JCAHO surveys.
Oversaw ADP payroll functions.
Represented company in all unemployment hearings
Trained, coached and counsel managers on disciplinary process
Formulated Job Descriptions by positions.
Oversaw department’s annual budget.
Pan American Hospital, Miami, FL
Director Human Resources
June 1993 – February 1996
Responsibilities included the day-to-day supervision of all Human Resources functions for this 140 bed health care facility with over 800 employees.
Responsible for developing, implementation, and administration of recruitment, employee relations, training programs, policies and procedures, compensation and benefits, and all payroll functions for exempt and non-exempt personnel.
Represented hospital in all administrative hearings, reduced turnover rate by 25% in the area of nursing administration, contact point in all disciplinary procedures, and maintained personnel file in compliance with JCAHO, State, and Federal guidelines.
United Home Health Care, Miami, FL
Director Human Resources
June 1989 – May 1993
Responsible for the day-to-day operations of this health care facility with over 250 employees.
Developed and implemented policies and procedures, recruitment strategies, benefits and compensation administration, employee disciplinary process, and supervised payroll functions.
Represented company in all labor negotiations meetings.
Maintained compliance with AHCA and JCAHO guidelines.
Florida Department of Transportation, Miami, FL
District Human Resources Manager
May 1986 – May 1989
United States Armed Forces (ARMY)
Personnel Administration
May 1975 – September 1985
Education:
University of Massachusetts Boston, MA. BA, 1985
Human Resources Certificate, Barry University, 2006
Facilitator Training Certificate, (Universal Health Services), 2011
SPHR Candidate: December, 2015
AFFILIATIONS:
Member, Society for Human Resources Management (SHRM)
Member, Human Resources Association of Broward County (HRABC)
Member, Greater Miami Society of Human Resources Management (GMSHRM)