Lu Anne Delzer
***** ******** ****, *****, ** ***04
Cell: 716-***-**** ********@***.***
Summary
Medical biller, secretary specializing in administrative support to busy physician offices. Committed to delivering high quality results in claim follow up and secretarial duties.
Highlights
Medent
EMR
Insurance billing
Charge entry
Claim appeal procedures
Medical terminology
Patient charting
Patient billing
No fault claims
Insurance eligiblilty
Ordering supplies
Ordering immunizations
Scanning, faxing, emails
Supervising staff members
Workers compensation claims
Placing Holter Monitors
Performing Ekg’s
Experience
Medical Biller, Medical Secretary
March 2004 to April 2015
Kenneth Zimmerman, Md – Williamsville, NY
Electronic submission of claims and billing of secondary insurance carriers. Follow up of insurance denials. Cooperated with Medicare and private insurance providers to resolve billing issues. Posting and entering daily charges and payments. Patient billing and follow up with phone calls or letters. Addressing attorney and insurance company requests in the process of obtaining patient records. Answering telephones and communicating with patients. Scheduled patient appointments. Performed Ekg’s and placing holter monitors when required. Ordered supplies and immunizations. Received and screened a high volume of internal and external communications including mail and email. Managed daily office operations and maintenance of equipment and overseeing coworkers. Created weekly and monthly reports. Credentialed the physicians with the insurance carriers.
Medical Secretary, Claim follow up representative
August 2001 to March 2004
Podiatry Affiliates – Williamsville, NY
Extensive follow up of denied claims with attention to workers compensation and no fault.
Medical Biller, Medical Secretary
January 2001 – August 2001
Matthew Antalek – Williamsville, NY
Medical billing for infectious disease. Entering charges for hospital consults. Patient billing secondary insurance billing and follow up.
Medical Secretary, Unit Clerk
October 1991 to January 2001
Millard Fillmore Suburban Hospital (Kaleida Health)
Assisted in the management of the nursing station. Transcribed hand written physician orders from the patients chart to the nurses kardex. Ordered lab work, diets, and x-rays from the physician note to the computer. Made copies, sent faxes and handled all incoming and outgoing correspondence. Assisted in the training of nursing staff on a new computer system thru out the hospitals.
Education
Alden Central High School
Infinity Software – online billing course, certification