Mark Sedarous
Phone: 562-***-****, Email: *************@*****.***
SUMMARY OF QUALIFICATIONS
HR experienced graduate student with experience and knowledge in training, testing, development, recruiting, and basic knowledge about employment law such as FMLA, Civil Rights Act Title VII, Equal Pay Act, and many others
Project management
Worked with item and test development for job descriptions
Worked on various projects on SPSS, Excel and Word
Strong Leadership Skills
Helped with employee development and training programs
Helped with recruiting and training along with new hire packets
Strong Organizational Skills and Highly Team-Oriented
Bilingual in English and Arabic (verbally fluent)
Proficient in research methods, collecting data, and statistical analysis
Education
M.A Degree (Industrial/Organizational Psychology) Chicago School of Professional Psychology
(Irvine Campus), CA, Fall 2014-current (Anticipated Graduation: May 2016)
-Conducted my own project for psychometrics, item analysis, test development, and ran statistical analysis to ensure reliability
-Conducted research projects in various classes and ran SPSS tests such as independent samples t-tests, paired samples t-tests, ANOVA, etc. to further knowledge in HR practices
-Studied psychometrics and personnel psychology and looked at job descriptions, job analysis’, item analysis’ as well for screening and selection purposes
-Conducted and researched employee engagement and turned in a 25 page literature review regarding HR related topics to further our growth and knowledge
B.A degree in Industrial Psychology (Human Resources) Cal State University Fullerton, December 2013
Work Experience
Wells Fargo, Senior Teller; January 2014-April 2015
Shadowed and helped newer tellers with training as they began to work with customers
Helped newer tellers to develop and get adjusted to the system and doing work correctly and proficiently
Used fraud techniques to make sure customers are not bringing fraudulent cash or checks and make sure signatures matched during their transactions
Maintained work conducted on the job and correctly filed/placed documents, along with confidentiality for our customers
Helped maintain company policies and procedures by following them to prevent bank loss or loss exposure
Looked at by Managers to lead as an example to others for excellent performance and motivated others to be consistently successful
Participated in developing department goals with fellow team members
Helped coordinate staff birthday and holiday celebrations to promote a fun and happy work environment
Worked as a team player and team oriented duties to improve the business and its aspects, including helping newer tellers as well
Processed transactions and followed fraud regulations by using systems and operations browsers to protect the bank from loss through fraud techniques
Mater Dei High School, Office Admin/Psych Intern; July 2013-December 2013
Interned for both the Guidance Counseling Office and Learning Center there
Assisted in the development and implementation of new policies for the school
Scheduled and organized meetings for the psychologist and for teacher/parent meetings
Analyzed data for the supervisor to determine any necessities for students
Helped with reviewing and organizing psychological documents to ensure paperwork was filled out correctly
Organized and Assisted with projects to further assist the supervisor with necessary tasks
Took phone calls, meeting notes, and relayed them back to the supervisor
Retained student psychological records, filing, and organized paperwork for review
Developed relationships with students and their teachers to ensure quality experience within the classroom and learning center
Maintained and followed school policies such as confidentiality of the students as well as the teachers and fellow staff.
Helped young teens with their studying skills and strategies, as well as behavioral issues in the classroom that may be hindering their work ethic
Followed and Implemented School Rules/Learning Center Rules for students to follow as well as contact me with any help they needed
Actively participated in seminars aimed to update and improve intervention programs for our students at Mater Dei High School
Attended Meetings with school psychologists to discuss further help and assistance for any child with disabilities, and found tactics necessary to promote their growth and success
DECEMBER 2011- JULY 2013 Worked on undergraduate degree at CSUF
Red Robin, Office Admin/HR Assistant, August 2007-November 2011
Processed and reviewed employment applications in order to evaluate qualifications or eligibility of applicants
Helped GM with recruiting newer host staff by screening and going through applications together before moving up to serving
Analyze, interpret, and fully understand the job opening/position requirements
Proactively search for a diverse pool of top industry talent using recruiting methods
Helped with training packets and development to further growth for the employees
Coordinated new hire start time and date with GM, along with setting up new hire packets
Assisted GM with Screening potential candidates on the phone
Scheduled and organized meetings, entered background checks
Helped with setting up interviews for the GM in search for the proper host staff
Worked with new Host staff and trained them on hosting, as well as take-out orders to ensure work is done efficiently and correctly
Served as a trainer to the newer host staff, along with shadowed them to ensure they are properly seating and rotating
Implemented the company rules for the host staff before moving up to serving