Sales Service
Resume:
Kevin Belt
Brandon, Ms. ****2
***********@*****.***
PARTS AND SERVICE DIRECTOR
26+ Years of Experience, delivering top honors among OEM manufactures
AREAS OF EXPERTISE
GOAL DRIVEN
BUDGET MANAGEMENT
EXPERIENCE WITH EOC HIRING
EMPLOYEE SALES TRAINING
COMPETITIVE SALES ANALYSIS
DEVELOPING SALES PROMOTIONS
EMPLOYEE MANAGEMENT
SAFETY COMPLIANCE
GROSS PROFIT EMPLOYEE TRAINING
CUSTOMER BASE EXPANSION
COMPANY GOAL FOCUSED
PROFESSIONAL EXPERIENCE
Wilson Auto Group, Flowood, Ms Feb 2014 – Present
Fixed Director
Hyundai - Kia
Selected Accomplishments
Installed active delivery to all three stores
100% factory training requirements in four months
Added express department in separate building shared by two stores
Gray Daniels Auto Family, Jackson, Ms
Parts and Service Director Dec 2012 - Feb 2014
Nissan
Selected Accomplishments
Brought safety concerns back to 100% within 3 months of employment
Retained customer retention from 46.2 to 57.3 in twelve months
Produced a $40,000 net profit after four months of employment
Herrin - Gear Lexus, Jackson, MS
Service Director Nov 2009 – August 2012
Selected Accomplishments
Won the Lexus Elite award during every year during 2009 through 2012
Increased customer pay twenty two percent, bringing net profit up forty four percent
Created a service absorption rate of 125% with overall service expense of 4.61%
Gray Daniels Auto Family, Jackson, MS
Service Director Oct 2002 - Nov 2009
Nissan, Ford, Lincoln, Chrysler-Jeep,
Selected Accomplishments
Consistently kept CSI scores higher than regional averages.
Responsible for accounts receivable for service
Implemented a process that lead to higher gross profit.
Managed Gray Daniels corporate body shop, which was responsible for repairs for 5 different dealerships
Won the president's award and the blue oval winner every year
Integrated a successful fleet service depart to ensure rapid growth.
Broom Body SHOP, Pearl, MS
Owner Jan 1988 -Sept 2002
Selected Accomplishments
Nominated to speak at the Senate Subcommittee on the use of aftermarket parts and practices.
Purchased family owned business and increased sales to 2.3 million in sales
additional skills
Fluent in all Microsoft office
Proficient in Reynolds and Reynolds, Dealer Track, and ADP
NCM Fixed operations Management training 1 & 2
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